Vision Hyundai Henrietta Rochester

Satisfied at Vision Hyundai I was greeted at the door and every expectation was met. Left with a great car at a price I could afford. Always a good experience. Thank you I was greeted at the door and every expectation was met. Left with a great car at a price I could afford. Always a good experience. Thank you More

Vision Hyundai is the place to shop for a new vehicle I wouldn't go anywhere else I would recommend Vision Hyundai to anyone of my friends awesome friendly people who work at the dealership they are the best they really got me in wh I would recommend Vision Hyundai to anyone of my friends awesome friendly people who work at the dealership they are the best they really got me in what I wanted to be in like I said I would recommend Vision Hyundai so I did and my daughter actually purchase her a new vehicle as well More

Excellent experience I'm not a big fan of the whole car buying experience, but Vision Hyundai changed that. The experience was surprisingly friendly, no hard selling tacti I'm not a big fan of the whole car buying experience, but Vision Hyundai changed that. The experience was surprisingly friendly, no hard selling tactics, and I was treated with respect and then some. Price negotiations were easy and painless - no games or trickery. The financing was also easy and painless. I was offered additional features and options and when I turned them down, there was no badgering or scare tactics to get my buy-in. Definitely happy with my new car and buying experience! More

Went in for a test drive offer, got nothing but harassment I signed up for a test drive offer and within 24 hours of signing up I had multiple sales individuals sending me multiple emails each. In addition to I signed up for a test drive offer and within 24 hours of signing up I had multiple sales individuals sending me multiple emails each. In addition to all the emails, I received multiple phone calls. I answered the second call and politely told the woman I signed up for the test drive offer and she became very rude and told me I NEEDED to come in ASAP because the promotion would be over any moment, even though when I signed up it clearly stated I had a week. When I went into the dealer, they had a TV right by the door with the volume turned up so loud people in back corners could hear it through cubicle walls and it was impossible to have a conversation with anyone right there. I went to the receptionist and he announced over the intercom someone was here to "buy a car' The salesman who came over was named Billy and he was nice enough, but clearly had no idea what he was doing with the test drive offer so I had to wait at his desk for quite awhile. At this time I noticed that the dealer, while on the surface looked bright and shinny, was actually filthy dirty. I suspect they use detailing supplies to get a nice luster on surfaces at eye level and leave the rest alone. I was finally able to submit my offer and was told I would be mailed the gift card, even though the paperwork said it would be emailed. It has now been about 3 weeks since I was there and I still have not gotten the gift card for test driving I was promised, yet I continue to receive emails. I just checked the online tracking for my gift card and it said it was redeemed and had been sent to me, but I never received it. I have been to several dealers in Western NY to test drive, buy, sell or lease and this was by far the worst dealer I have ever had the displeasure of visiting. More

New car purchase The staff was professional, direct, thorough, and pleasant to work with. They didn't try to take advantage of us or play games when we negotiated. The staff was professional, direct, thorough, and pleasant to work with. They didn't try to take advantage of us or play games when we negotiated. More

New car purchase Love my new car. Had a great experience and staff was very helpful. Will always buy my cars from them. Joe Ingrassia is a great salesman Love my new car. Had a great experience and staff was very helpful. Will always buy my cars from them. Joe Ingrassia is a great salesman More

Car review Great car, service and overall experience. Very happy with the new car. I do wish we were told about the discontinued "oil changes for life" before t Great car, service and overall experience. Very happy with the new car. I do wish we were told about the discontinued "oil changes for life" before the purchase. More

My Hyundai dealership. As I said before I can not say enough for the excellent service from salesperson and the service men. I have been with this Hyundai dealership and hav As I said before I can not say enough for the excellent service from salesperson and the service men. I have been with this Hyundai dealership and have never encountered any problems. I would recommend them highly. More

Review Great job by Mark and staff! Will continue to come to vision. Thanks again for continued great service. keep up the great work as always. Great job by Mark and staff! Will continue to come to vision. Thanks again for continued great service. keep up the great work as always. More

New Sante Fe and Service We are very pleased with our 2017 Sante Fe. Purchase was easy. Quality salesperson - Mark DeSantis We look forward to working with their top notch s We are very pleased with our 2017 Sante Fe. Purchase was easy. Quality salesperson - Mark DeSantis We look forward to working with their top notch service department in the future, lead by Greg Melino. We have had many many Hyundais - all purchased at this location. We can 100% trust their service department. More