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Vision Hyundai Henrietta Rochester

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.4
1,782 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts. But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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2525 West Henrietta Rd

Rochester, NY

14623

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Showing 1,782 reviews

April 17, 2026

The appt was easy to make. Had a video with explanation of the damage. quick, efficient, friendly More

by tulnags
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 17, 2026

They are very responsive to your needs. I am very pleased with their service. They are good. More

by HOLCOMB14626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Chevier, Alexandra S.
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Apr 17, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 16, 2026

Buying the car with Billy in Webster was an awesome experience and Luis made the tire repair on my car easy and stress free More

by KIMYOUNGMAN2017
Recommend Dealer
Yes
Employees Worked With
Luis
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Apr 17, 2026 -

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 16, 2026

Was supposed to be a regular maintenance visit but ended up with unexpected things needing to be done, and Brandon was very accommodating when working with me. More

by christopher.maira
Recommend Dealer
Yes
Employees Worked With
Brandon
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Apr 16, 2026 -

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 15, 2026

Matthew kept me informed of everything with my service, so there were no surprises at the end. The service time took a bit longer than I was expecting, but when I got hungry, Matthew bought me lunch while More

by MGJOANNIDES
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Melino
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Apr 16, 2026 -

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 15, 2026

Service was fine, but $100 for just an oil change is not right Oil change was way too expensive. It was $100 with just an oil change alone More

by bblake71
Recommend Dealer
Yes
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Apr 15, 2026 -

Vision Hyundai Henrietta Rochester responded

We appreciate your feedback and are eager to better your return experience.

April 15, 2026

Waste of my time claimed their New York State inspection services were 'down' immediately after I declined extra services. More

by GRANT.DEJAH
Recommend Dealer
No
Employees Worked With
Matthew Melino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Melino
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Apr 15, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for bringing this to our attention, Grant. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

Apr 15, 2026 -

GRANT.DEJAH responded

I had no issues prior to this with Vision Hyundai they had been very accommodating . Even with my email that I had on file it was updated without my permission to an @example.com when it had never been that before. I’m assuming so I didn’t get the after visit recap.

April 14, 2026

Every one always helpful Greetings from all the staff, appreciated, discount coupon was very helpful at this time More

by fabstero
Recommend Dealer
Yes
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Apr 15, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 14, 2026

They did not tell me it would be a delayed process because they did not look at the recall when I scheduled the appt or when I dropped it off. They called after to tell me I had to leave it for 24 hou More

by mlholderer
Recommend Dealer
No
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Apr 14, 2026 -

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 14, 2026

I bright my car in for a NYS inspection, oil change, tire rotation. I just noticed the sticker on my window is still the old sticker meaning if the inspection was completed they did not change the sticker or More

by Ms.metz2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I have no idea who I worked with.
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Apr 14, 2026 -

Vision Hyundai Henrietta Rochester responded

"Ms.metz2003" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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