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Vision Hyundai Henrietta Rochester

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.4
1,782 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts. But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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2525 West Henrietta Rd

Rochester, NY

14623

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Showing 1,782 reviews

April 26, 2026

The problem remains after nearly a year of Vision trying to diagnose and repair a very dangerous life safety transmission problem. The engine redlined from downshifting 5 times in the past week alone. More

by Marshalbraman
Recommend Dealer
No
Employees Worked With
Sean and Brandon
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Apr 28, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for bringing this to our attention, Marshal. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

April 25, 2026

Everything was great and we were out of there in a timely fashion Great service More

by cmadam
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Melino
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Apr 28, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 24, 2026

Customer service was prompt listened to my concerns, answered my questions Very happy with Service More

by tcpattison2
Recommend Dealer
Yes
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Apr 24, 2026 -

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 24, 2026

I was not expecting to get a Hyundai, but they were very convincing. They worked hard to get me a good deal that I couldn't resist, working within my very restrictive timeframe. I also want to mention the i More

by dan@hentschels.co
Recommend Dealer
Yes
Employees Worked With
Tres McGuire
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Apr 24, 2026 -

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 22, 2026

Extremely professional Accomodations were very good, the people were friendly and courteous. I was much obliged More

by MOHAMMADNADEEM123
Recommend Dealer
Yes
Employees Worked With
Cameron
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Apr 23, 2026 -

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 22, 2026

Matthew and staff were very nice. I have been coming to this dealership for years More

by sandcastle746
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Chevier
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Apr 23, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 21, 2026

They were great to work with. No pressure or problems. I will come back and see them again More

by Rhodagraphs
Recommend Dealer
Yes
Employees Worked With
Scott in finance and Tony in sales
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Apr 22, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 19, 2026

Very curtious on top of his job at the front desk things were smoother and faster than I expected More

by SANDRALWATTS99
Recommend Dealer
Yes
Employees Worked With
Oh, no
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Apr 20, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 18, 2026

The mechanics tried to troubleshoot the battery issues using multiple tests. Luis kept me updated and provided suggestions should the issue arise again. There was a bit of a delay getting the car checked More

by Jasohn
Recommend Dealer
Yes
Employees Worked With
Luis
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Apr 20, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to provide us with this feedback.

April 17, 2026

Friendly staff and quick service-clean environment. Very seamless process and the people were very kind. More

by sara.mahoney66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Chevier, Alexandra S.
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Apr 20, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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