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Vision Buick GMC - Service Center

Rochester, NY

3.8
437 Reviews
Call Service Center (585) 673-7223

437 Reviews of Vision Buick GMC - Service Center

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April 14, 2024

Not worth me going there my sales guy isn’t that great to work with More

by angelrivera472.ar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich
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Apr 16, 2024 -

Vision Buick GMC responded

Thank you for bringing this to our attention, Angel. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to our President of Sales and to the General Manager of the dealership.

Helpful
April 14, 2024

I was able to get my truck in quickly for service. The service staff were very helpful and friendly. Excellent experience. More

by Canyon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Bonter
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Apr 16, 2024 -

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Helpful
April 13, 2024

Always willing to get me in on a timely manner. i got in and out in a short time. More

by SELLIS90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Vision Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
April 13, 2024

Their service was fast, friendly, and very helpful. I was given a rental car and everything was done efficiently. More

by srb4128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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Apr 16, 2024 -

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
April 11, 2024

Easy interaction with the service department. Friendly and customer-oriented. Quickly resolved an issue related to discrepancy between the estimate and final bill More

by H.NENADIC7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy C-L.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Vision Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
April 06, 2024

Excellent service! Friendly and honest!! You get the job done quick and efficient! Hassle free. We love vision! More

by Jmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Giordano
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Apr 10, 2024 -

Vision Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful
April 02, 2024

Good Had my ny inspection done cut and dry no problems Good service that day More

by owen1
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 04, 2024 -

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Helpful
April 01, 2024

There not right always trying get over on the customer. Not saying. U guys but I had bad dealership in the past hope u guys. Treat me better then my past ok thanku for your good service More

by Jkearse6
Recommend Dealer
Yes
Employees Worked With
Frank
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Apr 04, 2024 -

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Helpful
March 31, 2024

I received a thorough review of my vehicles needs/status prior to a long road trip. Repairs done quickly. More

by Cmdfrisch
Recommend Dealer
Yes
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Apr 04, 2024 -

Vision Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
March 30, 2024

We had a problem in the beginning with a salesman. But then we talked to Mike the executive general manager and he told us we would make things right. He had Jeremy call us and they both took care o More

by angelogentilcore
Recommend Dealer
Yes
Employees Worked With
Jeremy Garnish( he did an excellent job for us
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Apr 04, 2024 -

Vision Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
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