Vision Buick GMC - Service Center

I was dropping my vehicle off without an appointment and was on my way to work. Jim was heading out of the office area with another customer and he politely asked the customer if he could assist me first. was on my way to work. Jim was heading out of the office area with another customer and he politely asked the customer if he could assist me first. He took my information and within 4 minutes I was on my way to work -- actually arrived 10 minutes earlier than usual. This is the way it is every time I use the service department. Quick and efficient. More

Our Buick was brought in NYS Inspection, oil change/lube and a problem with the windshield washer pump. We also asked about the wear on the front tires. The inspection was covered by the dealership preferr and a problem with the windshield washer pump. We also asked about the wear on the front tires. The inspection was covered by the dealership preferred owners program. They indicated we could safely wait another several months on the tires, and the washer pump was covered by extended warranty. They were as usual, courteous and professional. A ride home was available while the work was being done. It was a good experience. More

I had a problem on my 2010 Terrain loosing blue tooth connection from my cell phone. Waited 70 minutes until they had a tech that knew about blue tooth that was available. Took 10 minutes to determine t connection from my cell phone. Waited 70 minutes until they had a tech that knew about blue tooth that was available. Took 10 minutes to determine that they was nothing that was wrong with the car and that it might be my cell phone that was the problem. They suggested that I should get another cell phone to prove that it wasn't the car. I guess since I don't have another phone that I could use for a couple of months I will just have to reprogram my cell phone to the cars blue tooth every time I loose connection. More

We had leased a car with Doyle Chevrolet and came back to Bob Hastings because of the Sales and Service departments. They both have always been extremely helpful and easy to work with. In February of 2011 Bob Hastings because of the Sales and Service departments. They both have always been extremely helpful and easy to work with. In February of 2011 we will be back to see Dimitry to lease our new car. I'm just sorry that GMC has discontinued the Envoy and hope that I will be as happy with the substitute. We have always found Jerry, the service manager, to be very helpful and friendly whenever we have taken the car in for service. We always seem to come back to Bob Hastings since our first car that we leased back in 1992. More