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Vision Buick GMC - Service Center

Rochester, NY

3.8
494 Reviews

494 Reviews of Vision Buick GMC - Service Center

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February 28, 2011

This visit was set up for normal service on my 2010 GMC truck. I also mentioned a problem that I had been having since the truck was new with always needing to run the defroster on full to keep the window More

by bcronk3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Rep
February 25, 2011

I have been having my cars serviced at Bob Hastings for about 10 years and I have been very satisfied with the work. It's a friendly group and I trust their judgement in keeping my cars in a good safe con More

by G. Foster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Harden, Jerry Harden
December 23, 2010

top notch sales and service.....wouldn't go anywhere else. my first vehicle from Bob Hastings was an Envoy I had shopped over the internet; my 2nd is my current truck, a 2009 Sierra, and I came directly More

by kimberjak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle, Jerry and Jim, Jim Pilosi, Jerry Harden
December 10, 2010

A-1 in all respects!! Class act dealership!! Extremely pleased. Everyone is polite, the workshop - you could eat off the floor, the waiting room is pleasant, the service is always performed and ready whe More

by Dan Hofmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry and Judy, Jerry Harden
November 30, 2010

In the past I had actually dealt with the other service department at that location associated with Saturn, and EVERY time (4 times) my service would take 3+ days, require me to get a rental, require a par More

by dhergert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, Jim Pilosi
November 24, 2010

Scheduling the appointment was so easy and they were very accommodating. They offer a shuttle service which is nice if you need it. Prices are good and the service was complete in the time they told me. I More

by shtownley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Van Heusen
September 24, 2010

Steven, our sales tech was well informed about our new vehicle. I was very impressed with his patients he had teaching us our vehicle, of which I named DEDE. RC was very nice and such a great person t More

by ekabka85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven and RC, Steve Page, R C Cavalcanti
September 19, 2010

I would defintely recommend this dealership for Service. Over the years, I have had three different vehicles serviced at this dealership and I have no complaints. I would also recommend giving this dealer More

by gmanuse
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry; Leo; Jim; Angela, Jim Pilosi, Jerry Harden
September 17, 2010

Top notch service, I have made many recommendations to others to utilize this dealership and the feedback I get is more than positive. This dealership knows me by name, treats me like family and accom More

by Agoodermote
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim , Jerry , Michelle., Jim Pilosi, Jerry Harden
September 10, 2010

I think our longevity at Hastings speaks for itself. Many, many years speak loudly for our pleasure of being seved very well. The purchase of many cars over the years has always been easy and the serv More

by des34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jim pelosi, Jim Pilosi
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