Vision Buick GMC - Service Center

I came to the dealership for the first time, having gone to the Saturn service center next door in the past. I explained an issue with my middle seat not moving properly and demenstrated it to the service t to the Saturn service center next door in the past. I explained an issue with my middle seat not moving properly and demenstrated it to the service technition. Later that afternoon he assured me that it was fixed but that I should continue to lubricate it with dry silicone spray and periodically vaccum the track it slid on. Well, the seat did not glide any easier than when I dropped it off that morning and after trying his suggestions there was little improvement. Got a vibe of forced friendlessness both at beginning and end of the transaction. I will give them another chance (maybe everyone was in a bad mood that day?) but can't endorse going there for service after my first trial. More

Excellent service and sales overall. The first dealership in 20 years that I have trusted and who has genuinely treated me well. I purchased the vehicle at Bob Hastings and have continued to bring dealership in 20 years that I have trusted and who has genuinely treated me well. I purchased the vehicle at Bob Hastings and have continued to bring the vehicle there for service. Sales and service after the sale have always been fantastic. I would recommend to anyone. More

They did what they said they were going to do and it was done very timely. They made it easy for me to want to come back. All thre people I dealt with were very friendly and helpful. When i asked a question done very timely. They made it easy for me to want to come back. All thre people I dealt with were very friendly and helpful. When i asked a question or asked for additional information, they gave it to me with a very friendly demeanor. More

Simply the best dealership in Monroe County. They go out of their way to please the customer. They have the highest integrity, too. Highly recommend the entire team and ownership. I have bought several c of their way to please the customer. They have the highest integrity, too. Highly recommend the entire team and ownership. I have bought several cars from them, and have always been treated very fairly. They never do any unnecessary service work. More

As usual, the service was great! The simple oil change was performed, and in checking the car out, a nail found in one of the tires and of course repaired. This prevented an extra trip to have it fixed, was performed, and in checking the car out, a nail found in one of the tires and of course repaired. This prevented an extra trip to have it fixed, or worse a flat tire out on the road. The billing clerk applied Prefered Customer credits, so our bill was reduced accordingly. All in all, it was a good experience. More

Service is excellent, pricing is great. I love this dealership!! Service was fast, prompt, very curteous. Love the Wifi in the waiting room. I can work while I wait. They always make suggestions reg dealership!! Service was fast, prompt, very curteous. Love the Wifi in the waiting room. I can work while I wait. They always make suggestions regarding what service my car needs. I came in for an inspection, they let me know it was time for an oil change. When I come in for an oil change, they let me know it's time for a tire rotation. Never pushy, just informative. Thanks! More

I have a Saturn Ion 2003 I am very happy that Hastings decided to service Saturns after the decision was made to discontinue making this great car!! I have been very satisfied with the service given and decided to service Saturns after the decision was made to discontinue making this great car!! I have been very satisfied with the service given and have observed that customers (myself and others) are treated with respect and friendliness. It is obvious that many customes have been returning there for years!!!! Keep up the good work. the system of having all service records on file is very helpful especially for those of us who are not auto savy. thank you for giving customers the chance to express their views. Nancy K. Fredericks More

We have been doing business with Bob Hastings Buick GMC for approximately 22 years. We have always been pleased with the overall experience, whether it be purchasing a vehicle or have service done on a ve for approximately 22 years. We have always been pleased with the overall experience, whether it be purchasing a vehicle or have service done on a vehicle. The people in the service department are professional, courteous, and a pleasure to deal with. I have recommended the Bob Hastings dealership to many people and have very good reasons for doing so. More

Honest top nothch service, very feindly atmosphere. Honest top nothch service, very feindly atmosphere. wouldn't go any where else. Jim, Jerry and Michelle know you by name and treat you like family Honest top nothch service, very feindly atmosphere. wouldn't go any where else. Jim, Jerry and Michelle know you by name and treat you like family. the technicials are top nothch and always take care of service issues the first time. Service rates are reasonable. You never have to wait for and oil change. In addition they never Sell/Push service you don't need. Service is their bussiness and they do it right. More

When I called for an appointment they got me in when I requested. I was greeted with a smile when I walked in the door and all my information had been recorded and was immediately available for review. requested. I was greeted with a smile when I walked in the door and all my information had been recorded and was immediately available for review. I received a call after my car had been checked over and everything was explained to me - including cost. Everything was fixed and ready for pick-up within a few hours. More