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Vision Buick GMC - Service Center

Rochester, NY

3.9
563 Reviews

563 Reviews of Vision Buick GMC - Service Center

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June 26, 2012

I trusted that they did not tell me I needed something that I really did not need. They took me in right away and were fast. More

by will7749
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
June 21, 2012

Service was scheduled at my convenience, to fit my schedule. Service was completed ahead of schedule. Cost was several hundred dollars less than the estimate. Prefered customer reward dollars also More

by RRDAVE36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi, Jerry Harden, Michelle Arango
June 20, 2012

Our recent visit to Hastings was to repair damage incurred while colliding with a deer. We have had collision work over the years at Hastings Collision and once again found the work to be completel More

by 34219100666568
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lund
June 19, 2012

Everyone at Bob Hastings is professional and caring. I have the utmost confidence in their work based on my experience with them. They always finish their work on my car in a timely manner and they have More

by karens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Tellez
June 18, 2012

The service as always was above expectations. They were not on time they were ahead of the game as they usually are. IE: I was told my truck would be ready by lunch time and it was ready to go before 11 AM More

by EdBaird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi, Jerry Harden, Michelle Arango
June 16, 2012

I have always found either Jim or Jerry to be very pleasant, efficient and thorough. Bringing my car in for maintenance and inspection has been easy because of their attitude. More

by Sheryl Weissert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
June 14, 2012

I had a new loud rattle in it and could see a loose piece of metal under the rear end. Was due for maintenance anyway. They got me in the same day, fixed it and got me out before rush hour at a reasonable co More

by julieda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Harden
June 13, 2012

Michelle greeted me and set me up for my appointment. Jim was friendly and took me promptly. He informed me in a very professional way that additional work needed to be done. Great experience at Hastings. More

by rjsagan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi, Michelle Arango
June 13, 2012

I would recommend this dealership as if ind it is very convenient to call Michelle Arango to arrange an appointment that works for both of us and decreases waiting time. In my most recent visit Jerry har More

by tawalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Harden, Michelle Arango
June 10, 2012

I would like to thank you all for the exceptional service at Bob Hastings. The service desk personell are fantastic. Jim is thorough and very informative. Michelle has amazing energy and makes a good expe More

by jon donner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi, Michelle Arango
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