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Vision Buick GMC - Service Center

Rochester, NY

3.9
563 Reviews

563 Reviews of Vision Buick GMC - Service Center

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July 21, 2012

The service writers are the most knowledgeable and friendly in the business. I have always had a good experience dealing with Hastings. They always find the tIme for their costomers. I have, throug More

by dtylerr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Arango, Michelle Arango
July 19, 2012

I rated this way as hastings is accurate in it's commmunication, accurate in charges and I never have to worry about the quality of work AND they take exceptionally good care of my Saturns..... Fu More

by willgjh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi, Jerry Harden, George Lazor, Tony Tellez, Michelle Arango
July 18, 2012

Service was. Good. Everyone was nice.check out went Well. I would recommend to others. The. Dealership did a good job. Bob Hastings dealership was a positive experience. More

by titansx2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Harden
July 16, 2012

We have an older car....love the car(s) and things through age need repair. Hastings has been there for us, at times in short notice, helping us with large and small issues. Location is most conveni More

by 34219100666568
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Retta, Jim Pilosi, Jerry Harden
July 12, 2012

Great customer service, everyone there is always so pleasant. I bought from Hastings for the first time and it has been a great experience, I don't feel like a number. More

by KAZAK23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Harden
July 11, 2012

Needed a headlight fixed and within 10 minutes Tony made sure I had a ride to and from work as I dropped off my truck. He called me afterwards to make sure I was all taken care of. The headlight was fixed p More

by NYSchamp3x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Lazor, Tony Tellez, Michelle Arango
July 10, 2012

Very pleasant. Michelle was friendly and courteous. Although I do understand the value of customer satisfaction surveys I feel as though it's being a bit overdone. This is the 3rd or 4th survey I have More

by rstimson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Arango
July 10, 2012

I have given the ratings I have because I had a good experience at Bob Hastings. The people were friendly and the service was what it should be. I didn't have to wait too long, either! More

by StefLS24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Swanger, Jerry Harden
July 07, 2012

I have purchased three vehicles from this dealership. The staff is consistently pleasant. Many of the employees have worked there for 10 years or more. While the maintenance cost may be more than a sta More

by Bobcat14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Harden
July 05, 2012

I have changed dealerships for service since I moved. Hastings is conveniently located and I have found them to be welcoming and curteous. Jim Pelosi arranged for shuttle service so that I would not hav More

by gramburton2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
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