563 Reviews of Vision Buick GMC - Service Center
The service writers are the most knowledgeable and friendly in the business. I have always had a good experience dealing with Hastings. They always find the tIme for their costomers. I have, throug friendly in the business. I have always had a good experience dealing with Hastings. They always find the tIme for their costomers. I have, through the years, dealt with a variety of dealers and Hastings has the cream of the crop. They always bend over backwards for you with a smile and a friendly greeting. Thank you!!! More
I rated this way as hastings is accurate in it's commmunication, accurate in charges and I never have to worry about the quality of work AND they take exceptionally good care of my Saturns..... Fu commmunication, accurate in charges and I never have to worry about the quality of work AND they take exceptionally good care of my Saturns..... Further... Finally a dealership that offers rewards for preferred customers!!!!!!!!!!! makes it morer than worth my time to go out of my way to go to Bob Hastings More
Service was. Good. Everyone was nice.check out went Well. I would recommend to others. The. Dealership did a good job. Bob Hastings dealership was a positive experience. Well. I would recommend to others. The. Dealership did a good job. Bob Hastings dealership was a positive experience. More
We have an older car....love the car(s) and things through age need repair. Hastings has been there for us, at times in short notice, helping us with large and small issues. Location is most conveni through age need repair. Hastings has been there for us, at times in short notice, helping us with large and small issues. Location is most convenient, which is a big plus, yet the service we need and is done is the most important. It is the good work, timely and done correctly that is the big draw. We need to think different car due to age of ours, and shall do another Buick for all and more reasons as mentioned. More
Great customer service, everyone there is always so pleasant. I bought from Hastings for the first time and it has been a great experience, I don't feel like a number. pleasant. I bought from Hastings for the first time and it has been a great experience, I don't feel like a number. More
Needed a headlight fixed and within 10 minutes Tony made sure I had a ride to and from work as I dropped off my truck. He called me afterwards to make sure I was all taken care of. The headlight was fixed p sure I had a ride to and from work as I dropped off my truck. He called me afterwards to make sure I was all taken care of. The headlight was fixed promptly and everyone very helpful. More
Very pleasant. Michelle was friendly and courteous. Although I do understand the value of customer satisfaction surveys I feel as though it's being a bit overdone. This is the 3rd or 4th survey I have Although I do understand the value of customer satisfaction surveys I feel as though it's being a bit overdone. This is the 3rd or 4th survey I have had either from GM or Bob Hastings in less than two months. Thank You More
I have given the ratings I have because I had a good experience at Bob Hastings. The people were friendly and the service was what it should be. I didn't have to wait too long, either! experience at Bob Hastings. The people were friendly and the service was what it should be. I didn't have to wait too long, either! More
I have purchased three vehicles from this dealership. The staff is consistently pleasant. Many of the employees have worked there for 10 years or more. While the maintenance cost may be more than a sta The staff is consistently pleasant. Many of the employees have worked there for 10 years or more. While the maintenance cost may be more than a standard garage, they do offer a rebate program to accumulate funds for future service needs. The shuttle service to transport you home or to work is an added no cost convenience. More
I have changed dealerships for service since I moved. Hastings is conveniently located and I have found them to be welcoming and curteous. Jim Pelosi arranged for shuttle service so that I would not hav Hastings is conveniently located and I have found them to be welcoming and curteous. Jim Pelosi arranged for shuttle service so that I would not have to wait a very long time for the service needed. Although I had not anticipated the high cost of a repair I didn't know was needed, Jim explained the reason it should be done even though my 2007 LaCross has only 25,000+ miles on it. I'm confident I will enjoy my car for a long time worry free. Thanks Hastings. More