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Vision Buick GMC - Service Center

Rochester, NY

3.9
563 Reviews

564 Reviews of Vision Buick GMC - Service Center

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August 14, 2012

Very quick service, accommodating to my needs for when I could pickup the vehicle, didn't feel like I was being oversold more than I needed, and accurate records are kept so as to recommend maintenance serv More

by wingamye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
August 09, 2012

I vowed to never buy from a dealer again but my experience with Bob Hastings has been such a pleasure all the way around, my mind has been changed. I will be a "lifer" with Hastings for all my aut More

by 1777carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitriy A., Jim Pilosi, Jerry Harden, Tim P., Michelle Arango
August 08, 2012

Jim was very courteous and helpful when we brought our car in. We were called right around the time we expected to be called when the car was ready, and were notified of additional due maintenance on our More

by GaryCindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
August 06, 2012

It was a no brainer to follow George L. to Bob Hastings from Saturn West Ridge Road. Jim P. has been a pleasure to work with since we have been coming to BH. More

by daisy2luke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
August 06, 2012

Steve Page was my salesman, and he was extremely knowledgable about the Terrain. I purchased it because of Steve. Jim Pilosi was my service rep. I was short on time the day I brought my vehicle in More

by Jae E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Page, Jim Pilosi
August 03, 2012

Jim was very helpful explaining the required maintenance and the costs of the repairs. Detail car option was performed and car looked like new again. More

by bobf1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert A Falzalare, Jim Pilosi
August 02, 2012

The professionalism and friendliness of the dealership is fantastic. The service department is extremely knowledgeable and go above and beyond to make sure that everything is exactly what you want and need. More

by trated66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JERRY HARDEN, Jerry Harden
August 01, 2012

Great and easy to drop off the my car and have the work done. They also keep you up to date on what is going on and if they find something give you your options. More

by Freddixon1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
July 31, 2012

Many yrs of friendly, good service. Also purchased new, would likely be a Buick dealer once more. Satisfied with two Lucernes, 2006 and 2007. Thanks. More

by erennert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle, Jim Pilosi
July 26, 2012

Nice job and great wash job on dirty car. Found another problem and fixed it. Still have issue with gas cap warning light that I sanded filler, but no difference to light. More

by parkerj2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim , Jim Pilosi
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