Vision Buick GMC - Service Center

The staff at Bob Hastings are always courteous and provide the utmost attention to providing customer satisfaction. I feel they employ a quality workforce that always demonstrates integrity and shows provide the utmost attention to providing customer satisfaction. I feel they employ a quality workforce that always demonstrates integrity and shows caring and respect for all. They make you feel like part of their family. They listen and are committed to continuous improvment based on customer feedback.  The dealership showroom and repair areas are impeccably clean. They are knowledgable and keep up with the everchanging automotive techniques and technologies. I have been a repeat sales and service customer for any years and always have no hesitations referring family and friends.  More

The service department was very helpful and timely in thier work. Highly recommended. They completed a no cost recall repair on our 2008 Acadia. Love the car, love the service. thier work. Highly recommended. They completed a no cost recall repair on our 2008 Acadia. Love the car, love the service. More

Everyone smiled and was courteous. They kept me informed as to how long it will take and what corrections were needed. They offered drinks and had a t.v. available. as to how long it will take and what corrections were needed. They offered drinks and had a t.v. available. More

I was signed in and elected to wait for a routine service and tire rotation. I also asked to check a rattle and noise, probably part of the exhaust system. All was done in an hour and a half while I read m and tire rotation. I also asked to check a rattle and noise, probably part of the exhaust system. All was done in an hour and a half while I read material I brought in. The rattle is gone and the situation was described to me. The car is 13 years old, a 2000 Saturn, so I don't expect it to sound like a new car. I am grateful that the Buick dealership is so receptive of Saturn owners. More

On time, courteous, and excellent work. Pleasant waiting area, coffee and newspaper a nice perk. was offered courtesy van delivery drop off - (not needed). I visited the show room and was able to inspect area, coffee and newspaper a nice perk. was offered courtesy van delivery drop off - (not needed). I visited the show room and was able to inspect several new Buicks. More

the complete experience has been great. I bought a great vehicle and saved big dollars in the process. My first service visit was equally as satisfying vehicle and saved big dollars in the process. My first service visit was equally as satisfying More

What started out as a routine inspection, ended up with me coming back the next day with a dead starter, an unfortunate coincidence. However, Jerry got the car in there, and back to me the next afternoon, me coming back the next day with a dead starter, an unfortunate coincidence. However, Jerry got the car in there, and back to me the next afternoon, on short notice. I appreciated his understanding of my need for the quick turn-around. Thanks.......... More

Many thanks to Michelle and Jerry in the Hastings service dept., they helped to make the servicing of my Buick Enclave a pleasant experience.. Michelle was extremely cordial and informative. Jerry as alwa dept., they helped to make the servicing of my Buick Enclave a pleasant experience.. Michelle was extremely cordial and informative. Jerry as always, kept me up to date with the service performed on my vehicle. Hastings service dept. is clean, thorough and professional. More

Jim is always very personable and very knowledgeable. I enjoy working with him. I never feel "pressured" to sign up for service or parts. Issues are presented honestly and professionally. R+ to Jim! enjoy working with him. I never feel "pressured" to sign up for service or parts. Issues are presented honestly and professionally. R+ to Jim! More

I had an appoointmnent and was taken on time and the work was done within the normal parameters. The waiting room had comfortable seating and coffee and reading matter were there if wanted. I found everybo was done within the normal parameters. The waiting room had comfortable seating and coffee and reading matter were there if wanted. I found everybody very friendly as I have on previous occasions. I would highly recommend their service if asked. Helene Spector More