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Vision Buick GMC - Service Center

Rochester, NY

4.0
631 Reviews

631 Reviews of Vision Buick GMC - Service Center

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December 27, 2012

Purchased a 2009 Yukon about 2 months ago from Steve Page. Very good experience and we love the vehicle, but it started acting up a month ago. Error messages, reduced power, apparently a sensor issue wh More

by gfharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, Michelle, Steve Page, Jim Pilosi, Michelle Arango
December 18, 2012

Overall experience was very satisfying. The service people are very friendly and knowledgeable. I have been using this dealership for 5 years now, since purchasing my vehicle from them. More

by rangerscout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi, Jerry Harden, Michelle Arango
December 18, 2012

As always, the service department at Bob Hastings took care of my vehicle problem in a timely, professional manner. The whole staff is great to work with. More

by Goldwing8613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
December 18, 2012

I have been going to Bob Hastings for many years. My family has purchased more than 10 cars during that time. We have always been very pleased with the quality of service provided by the people working More

by MYBHBUICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Harden, Michelle Arango
December 12, 2012

Had a small issue from a previous visit that was resolved quickly and efficiently. Jim was professional and obviously very capable. I enjoy going to Hastings. More

by MLKehoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
December 11, 2012

Great place to buy and serve a car- I am with this dealership probably 25 years. Sale and maintenance people are very experienced, place is as clean as a hospital. Bravo111111 More

by Sasha1936
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi, Michelle Arango
December 06, 2012

Jim was very much on his game with getting the car repaired and done in a timely manner. He gave me a time when the car would be ready and it was done and I was on the road. Very nice service depart More

by nvancamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy VanCamp, Jim Pilosi
December 06, 2012

When I called to make appointment I asked about shuttle service to return home. Person recommended 9AM. I arrived at about 8:55 AM and just as we finished up, the shuttle service driver Bernie arrived an More

by deocarol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Harden
December 05, 2012

I was there for an inspection. They passed my car and wrote down what I needed. They didnt charge me anything, as I am a preferred customer. They were very kind and I was only there for about 30 minute More

by kzenkel4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristine Zenkel, Jim Pilosi
December 05, 2012

I was looking for a Buick dealership closer to home. I leased the cat last December. this was my first visit for service. I had tried to buy floor mats unsuccessfully when I bought the car...This e More

by ruth lawrence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry, Jerry Harden, Michelle Arango
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