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Vision Buick GMC - Service Center

Rochester, NY

4.0
619 Reviews

619 Reviews of Vision Buick GMC - Service Center

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December 18, 2012

As always, the service department at Bob Hastings took care of my vehicle problem in a timely, professional manner. The whole staff is great to work with. More

by Goldwing8613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
December 18, 2012

I have been going to Bob Hastings for many years. My family has purchased more than 10 cars during that time. We have always been very pleased with the quality of service provided by the people working More

by MYBHBUICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Harden, Michelle Arango
December 12, 2012

Had a small issue from a previous visit that was resolved quickly and efficiently. Jim was professional and obviously very capable. I enjoy going to Hastings. More

by MLKehoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
December 11, 2012

Great place to buy and serve a car- I am with this dealership probably 25 years. Sale and maintenance people are very experienced, place is as clean as a hospital. Bravo111111 More

by Sasha1936
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi, Michelle Arango
December 06, 2012

Jim was very much on his game with getting the car repaired and done in a timely manner. He gave me a time when the car would be ready and it was done and I was on the road. Very nice service depart More

by nvancamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy VanCamp, Jim Pilosi
December 06, 2012

When I called to make appointment I asked about shuttle service to return home. Person recommended 9AM. I arrived at about 8:55 AM and just as we finished up, the shuttle service driver Bernie arrived an More

by deocarol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Harden
December 05, 2012

I was there for an inspection. They passed my car and wrote down what I needed. They didnt charge me anything, as I am a preferred customer. They were very kind and I was only there for about 30 minute More

by kzenkel4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristine Zenkel, Jim Pilosi
December 05, 2012

I was looking for a Buick dealership closer to home. I leased the cat last December. this was my first visit for service. I had tried to buy floor mats unsuccessfully when I bought the car...This e More

by ruth lawrence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry, Jerry Harden, Michelle Arango
December 05, 2012

The employees are always courteous and straightforward when explaining what is needed. They stick to the time guidelines they give you as far as when your car will be ready. I've never had a complaint wit More

by nlbtab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi, Jim Pilosi
December 04, 2012

I always have my service work done at Bob Hastings because I have complete trust in the people to do only what is necessary to keep my cars running properly and to charge a fair price for what they do More

by Joe Cowan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi, Michelle Arango
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