Vision Buick GMC - Service Center

While at the dealership I worked with Jim as my service consultant. I also spoke with Michelle and Jerry with other type automobile questions. As a group I find them very friendly and knowledgeable. I ha consultant. I also spoke with Michelle and Jerry with other type automobile questions. As a group I find them very friendly and knowledgeable. I have been a loyal customer of Hastings for over 12 years and enjoy the experience. More

I called on New Year's Eve because my windshield fluid would not come out. I did not have an appointment. Jim agreed to see me that same day. It turned out I needed a new pump. Jim was able to work it would not come out. I did not have an appointment. Jim agreed to see me that same day. It turned out I needed a new pump. Jim was able to work it into the schedule to have the work done as well as an oil change for which I was due despite it being a last minute visit. I was happy to have it repaired since it can be dangerous to drive with no windshield fluid in this weather with all the salt etc. He worked with me on the price since I was not expecting to need to replace an expensive part when I stopped by. Everyone was very pleasant and I appreciated being able to get my problem resolved within the same day. More

I have been very pleased with the service I have received at Bob Hastings, the dealer that took over authorized Saturn service when Government Motors pulled the plug on Saturn. Jerry (and his counterpart Jim at Bob Hastings, the dealer that took over authorized Saturn service when Government Motors pulled the plug on Saturn. Jerry (and his counterpart Jim) have both been terrific and the service has been done promptly and well. More

Very quick and friendly service. Everything done as needed. Always easy to get an appointment when needed. Always clean and refreshments provided with a newspaper. needed. Always easy to get an appointment when needed. Always clean and refreshments provided with a newspaper. More

Only surprise was that techs didn't get in until 8 when I dropped my car off at 7:30 - either I missed that when I booked the appointment or they forgot to mention it. Since I was waiting for the car, I wou dropped my car off at 7:30 - either I missed that when I booked the appointment or they forgot to mention it. Since I was waiting for the car, I would have come closer to 8 to shorten my stay. Not a big deal, and now I know. Scott Lippa More

Excellent service as always. While it was a very expensive car repair, I'm confident it was done right and truly needed to be completed. Thanks, Hastings!! expensive car repair, I'm confident it was done right and truly needed to be completed. Thanks, Hastings!! More

I was able to get in when I needed. The service was fast. Everyone was so friendly from the service manager to the shuttle person. fast. Everyone was so friendly from the service manager to the shuttle person. More

Everything to do with the service was very good. I am a little disappointed that I needed the service. I don't think that after a week of owning my used car that we should need a battery. what inspection little disappointed that I needed the service. I don't think that after a week of owning my used car that we should need a battery. what inspection activity was done before selling me this used car if not to check things like the quality of the battery. I was stuck once and had to get a jump start a second time. Not how you want to start your experience with a new car. thanks Fred More

Purchased a 2009 Yukon about 2 months ago from Steve Page. Very good experience and we love the vehicle, but it started acting up a month ago. Error messages, reduced power, apparently a sensor issue wh Page. Very good experience and we love the vehicle, but it started acting up a month ago. Error messages, reduced power, apparently a sensor issue which we thought was solved but which reared its ugly head again just before Christmas. The service department got us right in, and replaced a throttle position sensor which we all hope solves this issue. We traded our Envoy for the increased towing capacity of the Yukon, and I'm not looking forward to hanging 3 tons of trailer on the back of it if this issue is going to continue. My wife is the primary driver, and she watches our grandchildren, so the thought of being stranded in bad weather with little ones in the car is pretty unnerving. More

Overall experience was very satisfying. The service people are very friendly and knowledgeable. I have been using this dealership for 5 years now, since purchasing my vehicle from them. people are very friendly and knowledgeable. I have been using this dealership for 5 years now, since purchasing my vehicle from them. More