Back

Vision Buick GMC - Service Center

Rochester, NY

4.0
696 Reviews

696 Reviews of Vision Buick GMC - Service Center

Sort by
June 03, 2025

Bring back shuttle service or provide Uber service for customer also option for mechanical maintenance in Saturday More

by vineyards.na
Recommend Dealer
Yes
Employees Worked With
Nick S.
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Appointment scheduling was easy. They started the service on time and completed it quickly. I was kept up to date with the process and completion time frame. Very friendly and helpfu More

by shirlharrin
Recommend Dealer
Yes
Employees Worked With
I didn’t work with any of the people listed.
May 31, 2025

I am impressed and trust your service very much. You always are right on target with online reminders about service. L More

by thay57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle P.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

I had an urgent loss of air in tire. Dannielle was able to squeeze me in on a Saturday. Glad to have it taken care of. More

by dawabrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dannielle
May 24, 2025

The dealership is good. It’s the service center that I had a problem with. I was having my back up camera replaced. The guy said that it Wouk take an hour and a half. But t More

by kellyslaterp
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I can’t remember who took care of me.
May 24, 2025

I have immediate attention & Mrs. Donna goes the extra mile for customer satisfaction. Thank you More

by sbrbrt224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna
May 22, 2025

They have a wonderful executive manager! The rest of the staff are great too! Always clean. More

by JULES1323
Recommend Dealer
Yes
Employees Worked With
Michael Chimera
May 22, 2025

Very responsive to my car needs. Excellent communication and customer care. Thank you again for the superior service. More

by scottmckay22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle P.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

Service was thorough but quick enough to wait for my car. Friendly service crew and I love the fact that there’s an inspection video with explanation. More

by jesse.c.baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Vision Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 19, 2025

I like my Buick, However sales department misinformed me on some of the coverage. I ended up paying 28.000 for a 2020 Buick. More

by dozer_tuff_12
Recommend Dealer
Yes
Employees Worked With
Service dept
May 21, 2025 -

Vision Buick GMC responded

We appreciate your feedback and are eager to better your return experience.

...
4
...