Vision Buick GMC - Service Center

Having to wait over 2 hours for an oil change when you have an appointment is unacceptable. They put no value on the customers time! have an appointment is unacceptable. They put no value on the customers time! More

Been having very good service with the Service Department. They’re done very well taking care of my vehicle Department. They’re done very well taking care of my vehicle More

Service was fine. I had a loaner car to use so the service department could take more time to fix my car. service department could take more time to fix my car. More

The first time I brought my car in for a computer update for the rear differential and paid for new mats to be installed,they didn't even bother to vacuum the carpets first. I was a little disappointed with for the rear differential and paid for new mats to be installed,they didn't even bother to vacuum the carpets first. I was a little disappointed with the service. The second time I came for the six month service, which was free, I checked out and was told my car was outside and to just hit the lock button and head to the beep. Well,needless to say someone was also looking for their car and I was walking back and forth trying to find my car! Someone did see me and offered to help. I'm sorry but I shouldn't have to look for my car after service! There should be a designated area for people waiting for their cars and not go find it! More

Very good about fitting me in quickly and did a great, thorough job. 1 thorough job. 1 More

They were able to meet my needs in a timely fashion More

Came in for NYS inspection and lube, also asked to replace a bulb in the front on the driver side which was not done that day so I had to return another day replace a bulb in the front on the driver side which was not done that day so I had to return another day More

Needed a NYS inspection and fix for a leaky tire. John checked me in and out efficiently. Was told that the stem value was the problem and it was fixed under warrantee. Happy to have everything taken ca checked me in and out efficiently. Was told that the stem value was the problem and it was fixed under warrantee. Happy to have everything taken care of so efficiently and back in the comfort of my Buick. More

Adam is top notch just as one would expect at Vision !! He was polite, friendly and very knowledgeable. Adam seems like he will do whatever is necessary to make the customer happy and I have to say I am on He was polite, friendly and very knowledgeable. Adam seems like he will do whatever is necessary to make the customer happy and I have to say I am one of those happy customers !!! I also have to mention Will was a great mechanic and very neat working on my 8,000 lb. baby !!! More

From beginning to end I had a great experience at this dealership. My service representative was informative and experienced and explained all that I would need to have serviced and why. I will definitely dealership. My service representative was informative and experienced and explained all that I would need to have serviced and why. I will definitely be bringing my truck back as needed. More