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Vision Buick GMC - Service Center

Rochester, NY

3.9
564 Reviews

564 Reviews of Vision Buick GMC - Service Center

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January 18, 2013

Went beyond to please me.Every one were very friendly,and courteous.They took care of problem in a timely manner.I will go back for service. More

by ncannizzo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi, Michelle Arango
January 17, 2013

Everytime I bring my car in for service, the service team is cheerful and inviting! What a great team. They always make me feel welcome! More

by tcubiotti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Cubiotti, Jim Pilosi
January 17, 2013

I would like to recognize Jim Pilosi, Jerry Harden and Michelle Arango for their great service. Recently I had a nail in my tire and couldn't get there till twelve noon. Jim stayed over time, got a mechan More

by Harman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi, Jerry Harden, Michelle Arango
January 15, 2013

I am highly satisfied with the service at Bob Hastings. The people are friendly and knowledgeable. I appreciate the convenience that they provide by having Saturday morning hours. More

by keweisenreder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Harden
January 07, 2013

Jim was great, very helpful. He kept me informed and updated, and provided good advice. Also, having access to wifi in the waiting room enabled me to catch up on email! Thanks, Tim. More

by tmdelucia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
January 03, 2013

While at the dealership I worked with Jim as my service consultant. I also spoke with Michelle and Jerry with other type automobile questions. As a group I find them very friendly and knowledgeable. I ha More

by jlapmbarber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi, Jerry Harden, Michelle Arango
January 03, 2013

I called on New Year's Eve because my windshield fluid would not come out. I did not have an appointment. Jim agreed to see me that same day. It turned out I needed a new pump. Jim was able to work it More

by cyawman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi, Michelle Arango
January 03, 2013

I have been very pleased with the service I have received at Bob Hastings, the dealer that took over authorized Saturn service when Government Motors pulled the plug on Saturn. Jerry (and his counterpart Jim More

by Ed Trefzger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Harden
January 02, 2013

Very quick and friendly service. Everything done as needed. Always easy to get an appointment when needed. Always clean and refreshments provided with a newspaper. More

by nhenning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Harden, Michelle Arango
December 31, 2012

Only surprise was that techs didn't get in until 8 when I dropped my car off at 7:30 - either I missed that when I booked the appointment or they forgot to mention it. Since I was waiting for the car, I wou More

by smlippa13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi, George Lazor, Jim Pilosi, George Lazor
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