Vision Buick GMC - Service Center

I had a new loud rattle in it and could see a loose piece of metal under the rear end. Was due for maintenance anyway. They got me in the same day, fixed it and got me out before rush hour at a reasonable co of metal under the rear end. Was due for maintenance anyway. They got me in the same day, fixed it and got me out before rush hour at a reasonable cost further reduced by frequent flyer credit. Par for the course at this dealer. More

Michelle greeted me and set me up for my appointment. Jim was friendly and took me promptly. He informed me in a very professional way that additional work needed to be done. Great experience at Hastings. was friendly and took me promptly. He informed me in a very professional way that additional work needed to be done. Great experience at Hastings. Joyce Sagan More

I would like to thank you all for the exceptional service at Bob Hastings. The service desk personell are fantastic. Jim is thorough and very informative. Michelle has amazing energy and makes a good expe at Bob Hastings. The service desk personell are fantastic. Jim is thorough and very informative. Michelle has amazing energy and makes a good experience even better. She greets me when I walk in and goes way above and beyond for the customer. These days, that is so rare. I would recommend Bob Hastings service to anyone...even if they bought their car somewhere else. Thanks you guys!!!! More

I was very happy with my service,it was quick and efficient. My shuttle driver home was extremely kind and friendly. The staff at the dealership were all very friendly and accomodating. efficient. My shuttle driver home was extremely kind and friendly. The staff at the dealership were all very friendly and accomodating. More

They are always thorough, and help me to keep our VUE in top shape. I depend on them to identify any issues that need attention so as to keep us safe. top shape. I depend on them to identify any issues that need attention so as to keep us safe. More

I brought my 2006 Ion for it's first NYS inspection in 4 years because I was living in MD until last month. I was treated respectfully, curteously and professionally by everyone I met. Even though I had t years because I was living in MD until last month. I was treated respectfully, curteously and professionally by everyone I met. Even though I had to pay over $900 for work and parts to pass inspection, I fully realize that was beyond your control and necessary and I again commend everyone who helped me. More

The amount of time required to complete the paper work after the service is completed needs to be reduced. My car was brought outside at least 15 minutes before the i was called to pay for service. With t after the service is completed needs to be reduced. My car was brought outside at least 15 minutes before the i was called to pay for service. With today's life style people need to be in and out as fast as possible. More

I keep coming back to Hastings because they are always so courteous and professional. They keep me well informed of my car's service maintenance needs, and I trust what they say. That is very important to me courteous and professional. They keep me well informed of my car's service maintenance needs, and I trust what they say. That is very important to me as a person who has very little knowledge of auto mechanics. More

My serivce visit would of been better if the tire I needed was in stock and I didn't have to come back. I know you can't stock everything but this is the 2nd time I had to re-schedule to come back beca needed was in stock and I didn't have to come back. I know you can't stock everything but this is the 2nd time I had to re-schedule to come back because parts were not in stock. Last time it was brake parts. More

Jerry is a pleasure to work with. He greets you when you come in, gets your car in good order and thanks you for your business. come in, gets your car in good order and thanks you for your business. More