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Vision Buick GMC - Service Center

Rochester, NY

3.8
496 Reviews

496 Reviews of Vision Buick GMC - Service Center

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November 01, 2012

He explained what possibly could wrong with the car to my understanding and that's what the problem was and of course he was friendly and very professionly. The wait wasn't long either. More

by Lcar2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
October 31, 2012

Great service got me in quickly and out the same afternoom? Always there when you need excellent servaice. Jim and the rest of the staff are great to work with More

by DavidPatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
October 31, 2012

They provided incredible service and really extended themselves. I needed to get a repair done on my car, and due to an unusual family situation could not get my car to the dealership. They actually ca More

by Kay1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi, George Lazor
October 31, 2012

Jim was very friendly and helpful both in receiving an oil change and when my terrain had a faulty battery. The customer service experience was excellent, comfortable and friendly. More

by RemillardL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
October 25, 2012

I took the car in for passenger airbag Warranty work and NYS inspection. It was covered by airbag recall and fast turn around for inspection More

by gworboys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
October 23, 2012

My expierence with the dealership has been epic from the day I bought my vehicle from Carl in 2009 I enjoy every phone call and visit. It is always a pleasure! Keep up the satisfaction to your clients. More

by kmariane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi, Jerry Harden, Michelle Arango
October 23, 2012

Always a great experience. All parts of the car are checked and any problems are discussed and repaired. All work is explained very clearly, and my options are discussed. Vehicle runs great even after More

by RRDAVE36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Page, Jim Pilosi, Jerry Harden, George Lazor
October 23, 2012

Absolutely love the service I always receive at Bob Hastings. Have never felt like I'm being talked down to or taken advantage of and that is extrememly important to me... Thanks!! More

by Sunshine61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
October 19, 2012

Jim explains what needs to be done and why very clearly. the service is preformed on time and the amount charged is what i was told that it would be. More

by joenunn625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
October 18, 2012

I have had this vehicle and other previously owned vehicles serviced at Bob Hastings Buick GMC and they have always done a great job! I would highly recommend them for auto sales and or service. More

by vaisey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitriy A., R C Cavalcanti, Jerry Harden, Michelle Arango
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