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Vision Buick GMC - Service Center

Rochester, NY

3.9
564 Reviews
Call Service Center (585) 673-7223

564 Reviews of Vision Buick GMC - Service Center

Sort by
May 30, 2021

Dmitry and others made this the easiest lease I signed up for. They were consummate professionals with a friendly demeanor. I recommend Vision to everyone I know. More

by KWEBSTER31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitriy A.
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May 27, 2021

Work was performed properly and in a timely manner. I have been a satisfied customer with two vehicles for over 20 years with several owners at this location. More

by JPADUCHOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary O.
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May 26, 2021

Great service and very timely I arrived 20 minutes early and the service department took it right in and got it out with in 39 minutes More

by JMANG0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick S.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary O.
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May 27, 2021 -

Vision Buick GMC responded

This is wonderful to hear! Our service department holds its services to the highest standards and always tries to work efficiently and quickly. We are happy you found this to be the case during your visit!

May 21, 2021

Everyone was great! They were very friendly and helpful!! We love doing business with Vision Buick GMC. We have been doing business with them for years. More

by deecotterman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary O.
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May 27, 2021 -

Vision Buick GMC responded

Thank you for your praise and kind comments about our team! We appreciate your support!

May 13, 2021

They did an excellent job of taking care of my problem with the rust spots on my vehicle , thanks for the set, have a great day More

by SCHARK12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary O.
Report | Print
May 27, 2021 -

Vision Buick GMC responded

Customer satisfaction is our top priority so it is amazing to hear we have achieved this! Have a wonderful day!

May 13, 2021

They did what they said they would do when they said they would do it. I this what I said, says it all. Amen and Amen More

by blkelsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
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May 27, 2021 -

Vision Buick GMC responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We thank you for the wonderful review and look forward to your next visit!

April 21, 2021

I have purchased two Yukons from this dealership and have never had them serviced elsewhere. The people are friendly, service has always been responsive to my needs and and have always been treated with resp More

by JMARSHA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with staff from the Service Dept., Tim P.
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May 24, 2021 -

Vision Buick GMC responded

Thank you for the wonderful review! We appreciate your support and thank you for being a loyal customer!

April 19, 2021

I thought I'd done this review. Courteous, completed service in a timely manner, friendly. Waiting area clean and they followed CDC recommendations of the distance one should be spaced, as well as every More

by bhzs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department, forgot the man's name.
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Apr 20, 2021 -

Vision Buick GMC responded

Reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Vision Buick GMC!

April 06, 2021

During my visits to Vision GMC / Buick, I have been treated with respect and courtesy by every one of their personnel. The wait time for service is reasonable and the Salesman knows me by name. It is a More

by PASARDANO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitriy A.
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Apr 20, 2021 -

Vision Buick GMC responded

We're glad to hear you enjoyed your visit! Customer satisfaction is our top priority so it is amazing to hear we have achieved this! Have a wonderful day!

April 03, 2021

A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A More

by david bridges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier was very friendly
Report | Print
Apr 03, 2021 -

Vision Buick GMC responded

Thank you David. We sincerely appreciate your business and you taking the time to post a review. I will make sure the cashier hears your praise. Jen does a fantastic job and represents us well. Thanks again. Tim Pearce General Manager

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