Vision Buick GMC - Service Center

They took on Saturn service when my dealership closed, and they could not have been nicer. I am always treated well when I appear for my service appointments. They have a nice waiting area with tv, magazi and they could not have been nicer. I am always treated well when I appear for my service appointments. They have a nice waiting area with tv, magazines, beverages and bathrooms nearby. They always come and explain to me what they found or what other service they think I might need. I especially appreciate that, since it's something that was often missing in the past (before Saturn). They do their best to investigate or fix anything I mention, even the little stuff (like the brake pedal squeaking). When Saturn closed I had a choice of service dealers, and I'm very glad I chose Bob Hastings Buick. More

We purchas our truck there and keep going back for oil changes, they keep us up-dated on our truck. We love our dealer and take our used car to them..... Kim changes, they keep us up-dated on our truck. We love our dealer and take our used car to them..... Kim More

Advertised oil change and tire rotation of $29.95. My bill came to $48.15. I calculate $37.75. Why was it $10.40 more than advertised?? bill came to $48.15. I calculate $37.75. Why was it $10.40 more than advertised?? More

Called this AM & they got me right in. Courteous as Called this AM & they got me right in. Courteous as always & helpful. Found an issue I did not know about & will have it fixed next week. Called this AM & they got me right in. Courteous as always & helpful. Found an issue I did not know about & will have it fixed next week. More

Not sure if my first attempt at a review went through or not, so I'll try again. Hastings is the best dealer I've ever worked with, especially in terms of service. We purchased a car from Hastings because o not, so I'll try again. Hastings is the best dealer I've ever worked with, especially in terms of service. We purchased a car from Hastings because of the great service we've gotten. Keep up the great work! More

I have had very positive experiences with the service team at Bob Hastings service and collision. I purchased my car from Saturn in '04 and had it serviced almost exclusively at the dealership, and sinc team at Bob Hastings service and collision. I purchased my car from Saturn in '04 and had it serviced almost exclusively at the dealership, and since they closed have been going to the Bob Hastings group. I really prefer to have my car serviced at a dealership/manufacturer, my experience with outside service providers has not been great. I am a proponent of preventative maintenance and I hope the team at Bob Hastings is leading me in the right direction. I want to get the most out of my car before having to replace it in the next few years. More

We have been customers of this dealership for a few years now and every time we need service, the staff is always friendly and helpful. We have no problem recommending them to others. now and every time we need service, the staff is always friendly and helpful. We have no problem recommending them to others. More

I consider the Bob Hastings Dealership to be an excellent organization, dedicated to providing superior service to the individuals to whom it provides sales and service. organization, dedicated to providing superior service to the individuals to whom it provides sales and service. More

My first contact was with Jerry Harden who took my phone call to schedule my 7,500 checkup. Very friendly and accomodating in arranging the time. When I arrived, Michelle also greeted me warmly with a welc call to schedule my 7,500 checkup. Very friendly and accomodating in arranging the time. When I arrived, Michelle also greeted me warmly with a welcome "High, Jack!" Jerry wrote up the order and Bernie engaged in pleasant conversation while driving me to my daytime destination. Jerry phoned me late in the day to ask if I needed a ride back to the dealership--no. I checked in with the cashier who was very pleasant as I paid the bill. My service charge was less than I had expected, with a couple of discounts applied to reduce my payment by approximately $20. More

Been going to Hastings since Saturn closed and have been very impressed with the service department. They have always been up front and honest about the repairs necessary for the car and have been very fair very impressed with the service department. They have always been up front and honest about the repairs necessary for the car and have been very fair with me on the price - even giving a significant cost reduction on something when it was 4000 miles out of warranty. Also provided a loaner without even my asking once when they had to have the car multiple days due to a part not being available. Quite frankly, while the car has had more issues than I would like, I have been so impressed with the service I have received I will likely buy another GM product from Hastings. More