Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Vision Buick GMC - Service Center

Rochester, NY

4.0
623 Reviews
Call Service Center (585) 673-7223

623 Reviews of Vision Buick GMC - Service Center

Sort by
March 12, 2024

Absolutely greatness very fast and attentive to my needs and did all to help me More

by althea311
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Mar 12, 2024 -

Vision Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 12, 2024

Not always the best experience. I feel like a number, not a person, or even a customer that they care to keep. More

by karenzenkel
Recommend Dealer
No
Report | Print
Mar 12, 2024 -

Vision Buick GMC responded

We value and appreciate your business, Karen. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

March 10, 2024

They were courteous and did exactly what was needed to be done to my vehicle More

by rmporcaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 08, 2024

Appointment wasn’t properly scheduled. Time to complete basic services was long. If I had been paying, this would have been expensive. More

by dannyh90210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan F.
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tom C.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle P.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 04, 2024

The person that was there when I got my oil changed, the guy was so respectful and nice. More

by FADHLSEELH67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy C-L.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 01, 2024

Exceptional service from Jeremy! He made the car-buying process a breeze with his professionalism, friendliness, and trustworthy approach. Highly recommended for anyone in search of More

by Sadie.brown507
Recommend Dealer
Yes
Employees Worked With
Jeremy Garnish
Report | Print
February 29, 2024

Jeremy went over and above to find what I wanted. No matter what I asked he was there to help.....he helped me set up the radio and auto-pay not to mention all the silly requests I had....he's the be More

by stwalsh
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
February 28, 2024

Once you have a vehicle purchase they are unresponsive LoJack refund please Call me back More

by alexbuck248
Recommend Dealer
No
Employees Worked With
That wasn't the issue, getting a hold of people outside of the sale dept is
Report | Print
Jul 08, 2024 -

Vision Buick GMC responded

Alex. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

February 28, 2024

I have bought from many dealers in the past however vision has always been upfront. No games. More

by kmilne7575
Recommend Dealer
Yes
Employees Worked With
Jake. He was surprisingly great
Report | Print
Jul 08, 2024 -

Vision Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 28, 2024

Sales person left us sitting at his desk and didn't come back for a very long time, like 20 minutes. Acted like he didn't want to work with us at all. I always worked with Carl Davies before and he always t More

by gbeverlyjane
Recommend Dealer
No
Report | Print
1
...
28
29
30
...
63