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Vision Buick GMC - Service Center

Rochester, NY

3.8
496 Reviews

496 Reviews of Vision Buick GMC - Service Center

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December 11, 2012

Great place to buy and serve a car- I am with this dealership probably 25 years. Sale and maintenance people are very experienced, place is as clean as a hospital. Bravo111111 More

by Sasha1936
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi, Michelle Arango
December 06, 2012

Jim was very much on his game with getting the car repaired and done in a timely manner. He gave me a time when the car would be ready and it was done and I was on the road. Very nice service depart More

by nvancamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy VanCamp, Jim Pilosi
December 06, 2012

When I called to make appointment I asked about shuttle service to return home. Person recommended 9AM. I arrived at about 8:55 AM and just as we finished up, the shuttle service driver Bernie arrived an More

by deocarol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Harden
December 05, 2012

I was there for an inspection. They passed my car and wrote down what I needed. They didnt charge me anything, as I am a preferred customer. They were very kind and I was only there for about 30 minute More

by kzenkel4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristine Zenkel, Jim Pilosi
December 05, 2012

I was looking for a Buick dealership closer to home. I leased the cat last December. this was my first visit for service. I had tried to buy floor mats unsuccessfully when I bought the car...This e More

by ruth lawrence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry, Jerry Harden, Michelle Arango
December 05, 2012

The employees are always courteous and straightforward when explaining what is needed. They stick to the time guidelines they give you as far as when your car will be ready. I've never had a complaint wit More

by nlbtab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi, Jim Pilosi
December 04, 2012

I always have my service work done at Bob Hastings because I have complete trust in the people to do only what is necessary to keep my cars running properly and to charge a fair price for what they do More

by Joe Cowan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi, Michelle Arango
December 01, 2012

I'm a long time customer and have never had a bad experience with the service department.......from Michelle, Jerry, Jim through to the techs, they are great. regards, Denis Gurnett More

by kimberjak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi, Jerry Harden, Michelle Arango
November 29, 2012

I have been a customer of the service department for more than 15 years. The service is always fast, friendly, courteous, and timely. They know my needs and seek to provide me with the service package I need More

by beseiler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi, Jerry Harden, Michelle Arango
November 28, 2012

I enjoy doing business with this dealership/service department. Everyone is very friendly and helpful and the shuttle service is very convenient. Anytime I have an issue with my car they are very thor More

by christine.delucia.5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi, Tony Tellez, Michelle Arango
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