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Vision Buick GMC - Service Center

Rochester, NY

3.8
496 Reviews

496 Reviews of Vision Buick GMC - Service Center

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January 02, 2013

Very quick and friendly service. Everything done as needed. Always easy to get an appointment when needed. Always clean and refreshments provided with a newspaper. More

by nhenning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Harden, Michelle Arango
December 31, 2012

Only surprise was that techs didn't get in until 8 when I dropped my car off at 7:30 - either I missed that when I booked the appointment or they forgot to mention it. Since I was waiting for the car, I wou More

by smlippa13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi, George Lazor, Jim Pilosi, George Lazor
December 29, 2012

Excellent service as always. While it was a very expensive car repair, I'm confident it was done right and truly needed to be completed. Thanks, Hastings!! More

by amy.voelkl.5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
December 28, 2012

I was able to get in when I needed. The service was fast. Everyone was so friendly from the service manager to the shuttle person. More

by will7749
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Harden
December 27, 2012

Everything to do with the service was very good. I am a little disappointed that I needed the service. I don't think that after a week of owning my used car that we should need a battery. what inspection More

by fred bertoni
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fred Bertoni, Jerry Harden
December 27, 2012

Purchased a 2009 Yukon about 2 months ago from Steve Page. Very good experience and we love the vehicle, but it started acting up a month ago. Error messages, reduced power, apparently a sensor issue wh More

by gfharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, Michelle, Steve Page, Jim Pilosi, Michelle Arango
December 18, 2012

Overall experience was very satisfying. The service people are very friendly and knowledgeable. I have been using this dealership for 5 years now, since purchasing my vehicle from them. More

by rangerscout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi, Jerry Harden, Michelle Arango
December 18, 2012

As always, the service department at Bob Hastings took care of my vehicle problem in a timely, professional manner. The whole staff is great to work with. More

by Goldwing8613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
December 18, 2012

I have been going to Bob Hastings for many years. My family has purchased more than 10 cars during that time. We have always been very pleased with the quality of service provided by the people working More

by MYBHBUICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Harden, Michelle Arango
December 12, 2012

Had a small issue from a previous visit that was resolved quickly and efficiently. Jim was professional and obviously very capable. I enjoy going to Hastings. More

by MLKehoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
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