Vision Buick GMC - Service Center

The first time I brought my car in for a computer update for the rear differential and paid for new mats to be installed,they didn't even bother to vacuum the carpets first. I was a little disappointed with for the rear differential and paid for new mats to be installed,they didn't even bother to vacuum the carpets first. I was a little disappointed with the service. The second time I came for the six month service, which was free, I checked out and was told my car was outside and to just hit the lock button and head to the beep. Well,needless to say someone was also looking for their car and I was walking back and forth trying to find my car! Someone did see me and offered to help. I'm sorry but I shouldn't have to look for my car after service! There should be a designated area for people waiting for their cars and not go find it! More

Very good about fitting me in quickly and did a great, thorough job. 1 thorough job. 1 More

They were able to meet my needs in a timely fashion More

Came in for NYS inspection and lube, also asked to replace a bulb in the front on the driver side which was not done that day so I had to return another day replace a bulb in the front on the driver side which was not done that day so I had to return another day More

Needed a NYS inspection and fix for a leaky tire. John checked me in and out efficiently. Was told that the stem value was the problem and it was fixed under warrantee. Happy to have everything taken ca checked me in and out efficiently. Was told that the stem value was the problem and it was fixed under warrantee. Happy to have everything taken care of so efficiently and back in the comfort of my Buick. More

Adam is top notch just as one would expect at Vision !! He was polite, friendly and very knowledgeable. Adam seems like he will do whatever is necessary to make the customer happy and I have to say I am on He was polite, friendly and very knowledgeable. Adam seems like he will do whatever is necessary to make the customer happy and I have to say I am one of those happy customers !!! I also have to mention Will was a great mechanic and very neat working on my 8,000 lb. baby !!! More

From beginning to end I had a great experience at this dealership. My service representative was informative and experienced and explained all that I would need to have serviced and why. I will definitely dealership. My service representative was informative and experienced and explained all that I would need to have serviced and why. I will definitely be bringing my truck back as needed. More

The service Dept has always been great to work with. How ever very disappointed in the car. Sold it. Did not buy a GM product How ever very disappointed in the car. Sold it. Did not buy a GM product More

I was due an oil change and had it done and was advised I was due a brake service and transmission fluid filtering. Unfortunately, in two weeks I was advised I was due the inspection. Had I waited, I could h was due a brake service and transmission fluid filtering. Unfortunately, in two weeks I was advised I was due the inspection. Had I waited, I could have done all at once. So in a couple of weeks, scheduled the inspection for 10:00. I came in and said I was here for the 10:00 inspection. He said do you want the brake job and transmission filtered. I said yes. They finished the job and I drove home. I noticed something strange on the decal. It didn't look right. On further inspection I saw it hadn't changed. I called and asked why the decal wasn't changed. They sort of indignantly said we didn't inspect it. I said, "That is why I brought it in". The fur kind of flew and I had to go back to the dealership and now get the car inspected. I wasn't charged for the inspection. I didn't appreciate two trips for the service. More

Sales people were great . The guys that actually service /work on the car are great. The guys upfront in the service area seam to want to try to sell you something that I fell I don’t need . Every time I b /work on the car are great. The guys upfront in the service area seam to want to try to sell you something that I fell I don’t need . Every time I bring the car in for service it’s always something. The reason I gave a 3 rating is because of the guys out back if it wasn’t for them. It would be a 1 . More