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608 Reviews of Vision Buick GMC - Service Center
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Verified Customer
March 08, 2025
We brought in our car to check something that was under our warranty and to get an estimate for new brakes, which we knew needed replacing. Instead of giving us a quote, they ran a complete diagnostic on o our warranty and to get an estimate for new brakes, which we knew needed replacing. Instead of giving us a quote, they ran a complete diagnostic on our breaks… and then charged us $200. After making n appointment for the time slot, I waited for 3 hours in a small waiting room with four children for something that I thought would take an hour tops: all we wanted was an estimate. They also had the nerve, after I declined their estimate for brakes, to ask if I would be interested in a new car since I didn’t want new brakes. I will never go back again. It is also worth noting that the quote I was given for new brakes at Visio. Buick gmc was *more than double* what the local place, which gave us a free estimate, charged *for the exact same product and service.* The local company we went to for our brakes also did a fantastic job and were very professional. I cannot recommend this dealership. More
by Sol sen
Employees Worked With
None of the above were there
March 06, 2025
Luis is always so accommodating and such genuine person. The whole staff is kind, hardworking and efficient. I’ve never had a bad experience here. The whole staff is kind, hardworking and efficient. I’ve never had a bad experience here. More
by Raina Kozarits
Employees Worked With
Luis (Blanking on his last name!)
February 26, 2025
Staff was attentive and helpful while they helped us solve an ongoing issue. They accommodated my requests for service vehicles when it took longer than expected to fix the problem. solve an ongoing issue. They accommodated my requests for service vehicles when it took longer than expected to fix the problem. More
by jlaskey44
February 24, 2025
They seemed very helpful, tried to charge me for an oil change but I have a plan where I don’t pay for oil changes. Gotta be on your toes at times and know what’s going on. Also told me have a fuel indu change but I have a plan where I don’t pay for oil changes. Gotta be on your toes at times and know what’s going on. Also told me have a fuel induction service on my Encore, but I only have 24,00, miles on it. Some things I’m happy with, some things I’m not. More
by LORINORRIS0
Employees Worked With
Used to love working with Dimitri who worked in sales. Miss him alot
February 23, 2025
The sign in processors took several minutes at their computers with no one else present, while I’m waiting to be checked in. Fortunately a supervisor took notice of the problem, and got me processed. T computers with no one else present, while I’m waiting to be checked in. Fortunately a supervisor took notice of the problem, and got me processed. The car service seems good, but perhaps is a bit on the slow side. In the waiting room I noticed several people seemed to have a problem with the coffee machine. They all received 2-3 ounces of coffee, and seemed surprised with the amount of coffee. I don’t know if there is a coffee machine problem or not, but some people thought so. More
by davmgibson
February 22, 2025
The last time I was there, I had no appointment. I had a minor problem that was easily resolved and best of all, at no charge. I had a minor problem that was easily resolved and best of all, at no charge. More
by codyj184
Employees Worked With
No idea who it was. He was wearing a suit.
