Vision Buick GMC - Service Center

Most helpful. Wonderful check in service. Clear explanation of problem and solution and very timely resolution. A+++× Wonderful check in service. Clear explanation of problem and solution and very timely resolution. A+++× More

The website does not accurately take appointments. Had to reschedule and come back another day. Difficult to get anyone one the phone to make an appointment. Have not been able to get the LoJack pr Had to reschedule and come back another day. Difficult to get anyone one the phone to make an appointment. Have not been able to get the LoJack properly installed. Very frustrating to work with. More

They need more staff to get things done and better communication when someone calls and sets up appointment and then when you go in the service department half the people have no idea why you're there communication when someone calls and sets up appointment and then when you go in the service department half the people have no idea why you're there. If you stop by like they say for routine service bank on at least a 2 hour wait. Demand them to take your car for a drive after a brake job and if you hear something tell them you're leaving the car till it's fixed and you need a loaner car. After 4 or 5 visits for a brake job lost count after 2. Finally the car is fixed. Do better! You driving a 30K or more priced car. I was outside and a guy was telling the front desk staff why do I hear the sound the car makes and you don't. Do better. Listen to the customers when you buy a car you're getting paid through the purchase of the car. Do better. More

Great customer service! I will always bring my cars to Vision Buick GMC. Thank you! I will always bring my cars to Vision Buick GMC. Thank you! More

I had oil changed and they forgot to put the oil cap on and my engine bay had every where and I had to go back twice in order to get it cleaned up. The front desk team and.fixed me up though. Even had my and my engine bay had every where and I had to go back twice in order to get it cleaned up. The front desk team and.fixed me up though. Even had my car detailed in and out. One thing that really made me mad 😠 was when I bought the car and went home and removed the paper mats and there were no mats. Figured they were in the back but nope 🙅‍♀️. I called and the guy who sold me the car gave me front mats from an older car which did not fit and was dirty. I was told that if I did not have it in the contract I don't get any. I have never bought a car without a set of mats and this like the 15th car I have financed in my lifetime I ended up paying a $149 for the full set of mats front to cargo bay front Amazon other wise they were going to give me 20% off the front Weather Tech mats which were $249. Never been so disappointed. I guess I expected more since this was one of the better dealerships I have ever bought a car from. More

Very good service at a fair price! Friendly personnel who communicated in a timely manner. Friendly personnel who communicated in a timely manner. More

Mechanic and service rep did a terrific job with time and attention to my car attention to my car More