Visalia Ford

This place is a joke they will not give me a refund when I had to go back and do there work over for them smh Visalia ford is a joke I had to go back and do there work over for them smh Visalia ford is a joke More

Place is a joke I had to do there work over for them I asked for my money back and the service manager would not help me asked for my money back and the service manager would not help me More

We found a car online that we were interested in buying. We were told by Donny it was a Demo car and he’d get it in the next day for us to see. After doing research on what a demo car is, we realized it is We were told by Donny it was a Demo car and he’d get it in the next day for us to see. After doing research on what a demo car is, we realized it is a “new” car that their Vice President is commuting in. While we were still interested in purchasing we were told it is still considered new and NO discount would be given for the 2,300 miles that have been put on the car. It was also not available to see because it couldn’t be brought it on the day we had arranged to see it. A car’s value is certainly affected by the mileage. That along with a car’s age determine a car’s value. I understand it has not been registered and for that reason considered new. But there’s no way I’d be willing to buy your “new” car that someone’s been commuting in for the same price I can go get an actual new car somewhere else. The only advantage to buying a demo car is the discount you’d receive for the wear and tear and mileage. We were also told by your salesman that it was driven by your vice President and he was a large Italian man that wore suits, sorry but that doesn’t make the mileage or wear and tear any better. Your salesman also told us he couldn’t sell our used car on your lot because of the mileage, so I guess mileage doesn’t affect value when it is one your cars, only the consumers car. More

Thank you Our daughter had several car problems after traveling from Indiana to California for a college internship. The service manager was so understanding o Our daughter had several car problems after traveling from Indiana to California for a college internship. The service manager was so understanding of our situation and was able to work with us in getting the repairs done right and cost effective. It gave us peace of mind knowing that she was receiving fair customer service. Thank you More

A satisfied customer Brought my car in to have 2 recalls taken care of plus a minor repair. It was fixed quickly, excellent and friendly service, also appreciated shuttle Brought my car in to have 2 recalls taken care of plus a minor repair. It was fixed quickly, excellent and friendly service, also appreciated shuttle service More