Vin Devers Autohaus of Sylvania
Sylvania, OH
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Great experience....lots of patience! I recently purchased a 2011 Audi Q5. Ziad is a great sales person with a tremendous amount of patience and knowledge. After searching many cars and de I recently purchased a 2011 Audi Q5. Ziad is a great sales person with a tremendous amount of patience and knowledge. After searching many cars and dealerships for the right car, I felt we made the right choice. Ziad was wonderful with my daughter and gave us many different car options to keep us in our budget but yet to steer us in the best directions for the car we were looking for. Also a special thanks to Candace in the fiancé department for her diligent work, expertise and friendliness. I would highly recommend Vin Devers and their staff for the purchase of a new or used car. Thanks again for making the process comfortable and easy. More
promised to fixed the check engine light but it never happen I brought a 2004 Mercedes C320 with 36k mile on it on two months ago. the car is nice but it had the check engine light on it because of the EGR valve I brought a 2004 Mercedes C320 with 36k mile on it on two months ago. the car is nice but it had the check engine light on it because of the EGR valve is damaged and need to be replaced. The Sales man promised me that I can buy the car now and he will followup with me later to get the car from my home get it fixed and send it back. everything looked OK at that moment, but after I bought the car, I called the sales man a week after and he said oh he is on vacation call a week after, I did, then he said he is in mission to Chicago , week later he is busy in other state. week later he is buys again. I sent many emails and text message to have an evidence about that in case my car didnt get fixed as promised, and it happened, I never get any followup call to tell me how I can get my car fixed, I hope that to pay for the car and leave is not all what they wanted, brought this car from a well known dealership so I was expecting better service and focusing on the reputation of the dealership instead of saving little money buy not fixing the car for me. I had no other way but to write in the user reviews about my story so maybe finally somebody would review the case and make it fair for me, and I do have evidences on everything i wrote here. or if this didnt work, I would keep writing on reviews to protect other people from passing though my experience in future. and sorry again for writing this here, but I really tried other ways with no response. More
Quick, Easy and Comfortable! Ziad was great! stayed late the night i drove up to check out the Jeep they had and was glad to stay as long as i wanted to look at it. Made the purch Ziad was great! stayed late the night i drove up to check out the Jeep they had and was glad to stay as long as i wanted to look at it. Made the purchase the next morning and every about the process was super professional - made it quick, easy and comfortable throughout the entire process! Highly recommend Ziad and their staff! More
My experience with this dealer I sincerely appreciate the kind of service Jason Perry has offered to us and also very thankful to his services. I would definitely recommend to conta I sincerely appreciate the kind of service Jason Perry has offered to us and also very thankful to his services. I would definitely recommend to contact him if you are looking to get a good car. More
That was good working with Jason Perry Jason Perry made buying the car really easy for me. We were satisfied with what was offered to us. It was a good experience buying my first Mercedes B Jason Perry made buying the car really easy for me. We were satisfied with what was offered to us. It was a good experience buying my first Mercedes Benz More
05XK8 Purchasing a pre-owned vehicle is generally perceived to be a headache with sales people usually regarded as being pushy and obnoxious. My experience Purchasing a pre-owned vehicle is generally perceived to be a headache with sales people usually regarded as being pushy and obnoxious. My experience with Mr. Fakhoury and the entire staff was very laid back, making the entire experience quite comfortable. More
Excellent Service - Won Repeat Biz I am new to the state of Ohio and of course your dealership. I have been a Mercedes Benz customer for many decades during my 30+ years in Californi I am new to the state of Ohio and of course your dealership. I have been a Mercedes Benz customer for many decades during my 30+ years in California. I came in with my S-500 with air-matic concerns (having been taken for a (very expensive) con job by a local Sylvania independent a day before). Your service advisor Autumn reached out and accommodated me with quick diagnostic and alongwith service tech Carl was able to get me fitted with new air-matics and a new compressor within a few days. The customer service and courtesy extended by her and Service Director Keith Solomon, who arranged a loner for me, got me back on my feet (wheels). I was so impressed with the exceptional effort of your team, that I and my wife went ahead and bought another Mercedes (ML-350), having restored our faith that we will be in good hands during our stay in NW Ohio at Vin Divers. I want you to kindly join me and recognize the efforts of Mr. Keith Solomon and Ms. Autumn Stewart (and of course service tech Carl) in being role models of “How to gain customer confidence and win repeat business”. Thank you. More
What a great experience I am so glad that my son asked me to look for my car at VinDevers. He had leased an Audi and was extremely pleased with the service that he had receiv I am so glad that my son asked me to look for my car at VinDevers. He had leased an Audi and was extremely pleased with the service that he had received. I was treated so well. Sammy always took care of me even on his day off. I always receive timely e-mails and everyone has given me top notch service. Sammy made sure that I had a complete array of pictures to look at on the web site of the car that I was interested in. He explained everything so well and told me what the options were on my car in detail. Norm in your finance department was just wonderful to work with. I was treated with respect and kindness. You have a customer for life. Thank you all for making my new car experience outstanding. More
Great experience! We drove almost 6 hours to get our car from Vin Devers. We saw the car on the website and talked with Harvey Cilley on the phone and he assured us t We drove almost 6 hours to get our car from Vin Devers. We saw the car on the website and talked with Harvey Cilley on the phone and he assured us that the car was in wonderful condition and well worth the drive. When we got there we were so happy that Harvey was right and honest telling us about the car. Everyone was very friendly and helpful, and they even told us of a quicker way to get back home! Thank you Harvey for all your help. We love our Lexus SC 430! More
Harvey is the MAN! I had one of my best experiences buying a car at Vin Devers working with the management team and especially with my sales associate - Harvey Cilley. G I had one of my best experiences buying a car at Vin Devers working with the management team and especially with my sales associate - Harvey Cilley. Great experience! More