Vin Devers Autohaus of Sylvania

Dina was great to work with I came in a couple months ago looking for a truck. Though they didn’t have any on there lot at the time, Dina stayed in contact with me. Once they go I came in a couple months ago looking for a truck. Though they didn’t have any on there lot at the time, Dina stayed in contact with me. Once they got one that she knew I would like she contacted me and it was everything I wanted. She went above any beyond any salesperson I’ve ever dealt with in the past. Everyone there was patient and very helpful! More

Great, professional experience! First, let me say that I usually dread the car buying experience. However, my experience with Vin Devers and Ziad Fakhoury was professional, courteou First, let me say that I usually dread the car buying experience. However, my experience with Vin Devers and Ziad Fakhoury was professional, courteous, and comfortable. My wife and I were just beginning to look for a used car and had checked several local dealerships, both in-person and online. We visited Vin Devers to see one we found online. Ziad greeted us upon our arrival, asked a few questions, and pulled the car into the heated garage for us to examine (it was cold, wet weather). He provided information about the car, let us examine it in detail, and then let us test drive it. We did not immediately make a decision because we had a few other cars we were considering and Ziad was considerate that we needed some time. I later contacted Ziad to examine the car again and he had it running and ready for us when we arrived. We test drove it again and decided to purchase it, which we did the following day. Ziad had the day off, but he came in for the purchase and had the car detailed before we drove it home. The most important thing to me, and the primary reason for my positive experience, Ziad did not make me feel pressured during any part of the process. I will definitely consider Vin Devers and Ziad for future car purchases. More

Knowledgable and Trustworthy Everyone here is so kind and helpful. I brought my Audi here for it’s 35,000 mile routine service and mentioned a minor issue I was having to them -l Everyone here is so kind and helpful. I brought my Audi here for it’s 35,000 mile routine service and mentioned a minor issue I was having to them -last minute. Jessie was very knowledgable and knew exactly the problem I was having and even went above and beyond to replace some related parts to prevent future issues. Jessica and Jordan were very helpful with the scheduling and updates. The support I receive from Jessie and the entire service team here are the reason I stick with Audi vehicles and I would highly recommend them to anyone. More

Great process from start to finish with a true professional! I had been doing some internet shopping for a particular used car that Vin Devers had. I located the specific vehicle on an automotive website and thi I had been doing some internet shopping for a particular used car that Vin Devers had. I located the specific vehicle on an automotive website and this particular website recommended a few sales people based on customer commentary. I placed a call to Chris Stang who was highly rated and the experience thereafter was unforgettable. Chris was great in communicating with me about my vehicle and made me feel important and valued. I drove 2 hours to see the car and meet Chris. He had the car detailed and ready for me upon arrival. He gave me a thorough explanation of the car and its features. I test drove, fell in love with the car and drove it home that day! I appreciated Chris' time and his attention to detail. Everything was more than I had expected. Chris created a great experience and the process was just as he said ,"quick, painless and easy." I've bought upwards of 40 cars in my lifetime and this purchase was, by far, the best car purchase I've ever had. For those of you viewing online reviews of this young man, look no further! More

Above and Beyond So this is my second time buying a car from Vin Devers and From Ziad. If that doesn't say it, let me give you some insight. I'm from out of state and So this is my second time buying a car from Vin Devers and From Ziad. If that doesn't say it, let me give you some insight. I'm from out of state and saw the car listing. Texted Ziad and within just few minutes he called me and told me all the details about the car. He sent me detailed picture and when I asked for more he sent me more details pictures. He also sent my on online package with all the details about the vehicle including the CarFax, service records, etc. I asked about my trade-in and he asked me for a VIN and pictures. He gave me a range that was satisfactory to me. I drove over to the dealership on Saturday, only to find him and Brian waiting. The car was waiting right there shiny and ready to be test-driven. Liked the car and they had the paperwork ready. In under two hours I was driving home with my new ride. I noticed couple tings with the car, so I texted Ziad on Sunday and he was very responsive and offered to send someone to pickup the car and even provide me with a loaner while he takes care of the issue. In short, those guys and all who work in this dealership went above and beyond. I felt at home and don't ever remember having a better car buying experience in the 20+ cars I bought in my life. Thank you Ziad and Than you to all the staff in Vin Devers. I will most definitely look at your site first for my next car shopping need. More

Dina was very helpful Dina made our experience one to remember! Thank you for all of your help with choosing my GLS450! We would highly recommend working with Dina as your Dina made our experience one to remember! Thank you for all of your help with choosing my GLS450! We would highly recommend working with Dina as your sales person.. she will go above and beyond for you! More

Q5 purchase My experience with buying my first Audi was great! The staff was very helpful and took as much time as needed to make me comfortable with my purchase My experience with buying my first Audi was great! The staff was very helpful and took as much time as needed to make me comfortable with my purchase. More

They really made feel comfortable 5 star dealership, great people that make you feel right at home. Kevin I just want to say thank you because after I bought the car you reached out to 5 star dealership, great people that make you feel right at home. Kevin I just want to say thank you because after I bought the car you reached out to make sure I was ok an I truly appreciate you. More

Dealership We just went in Vin Devers and we were planning at looking at a few other dealerships one Saturday and walked in and met Chris Stang, he showed us all We just went in Vin Devers and we were planning at looking at a few other dealerships one Saturday and walked in and met Chris Stang, he showed us all about the car and features and was very knowledgeable and not pushy at all. After having that experience we kept comparing the other salesman to Chris and decided to get serious about the Audi, for it was my favorite car 20 years ago. He made our deal work and went over and above to please us. The financé manager Mike was great as was Kevin who showed us all about the car. I will be referring Chris and Vin Devers tio my friends and family. Thank you Chris More

Dishonest and terrible customer service. We had the worst experience. Terrible customer service and do not trust anything they say. They promised us a trade in value on our car once we correc We had the worst experience. Terrible customer service and do not trust anything they say. They promised us a trade in value on our car once we corrected our title from when we moved out of state. My husband spent hours getting the title corrected and then they just went ahead and wholesaled our car and said "sorry too bad we can't give you that anymore". My husband called repeated time, no one ever calls you back. If you value honesty, integrity and customer service this is not the dealership for you. More