Villages Subaru - Service Center

I brought my Outback in for an oil change and during their inspection they discovered a broken exhaust bracket. The part was ordered and installed 2 days later. Emily was cheerful and knowledgeable, a p their inspection they discovered a broken exhaust bracket. The part was ordered and installed 2 days later. Emily was cheerful and knowledgeable, a pleasure to work with! More

Had a very pleasant experience with Alejandro, he made sure I was happy with the service I received and let me know when my next service would be. sure I was happy with the service I received and let me know when my next service would be. More

I was very happy to complete the thorough survey from Subaru, but now one from Dealer Rater. You want names of employees, but don't give me a list of service people to pick from. If you spend money on Subaru, but now one from Dealer Rater. You want names of employees, but don't give me a list of service people to pick from. If you spend money on this research, it's a waste of both my time and your coin. 25 word minimum, my left foot! More

The lady that helped me was very helpful and nice. I don't have anything more to add to this block of text even though it wants me to add more. don't have anything more to add to this block of text even though it wants me to add more. More

The service advisor was very professional and cared about the vehicle and the customer. She is the reason I’ll buy my next car from this dealership the vehicle and the customer. She is the reason I’ll buy my next car from this dealership More

I had some time constraints and service team was very flexible in working with me. All work and repairs were disclosed so there were no surprises. flexible in working with me. All work and repairs were disclosed so there were no surprises. More

I am a new customer as of July and already I am I am a new customer as of July and already I am impressed at the thoughtful and caring people who have helped me....from salesman Paul to the service I am a new customer as of July and already I am impressed at the thoughtful and caring people who have helped me....from salesman Paul to the service department....everyone so far has shown a care that I've not experienced at any other dealership. More

An I had a 1pm appointment for oil change ,tire rotation and an inspection. I asked if this was the express service and was told yes, but there were 3 customers ahead of me. I was disappointed with the turn and an inspection. I asked if this was the express service and was told yes, but there were 3 customers ahead of me. I was disappointed with the turn around time, as I had to wait an hour and a half. I thought I read, that you can get express service just by showing up without an appointment. I am confused whether having an appointment helped me get out quicker. I am not impressed with what you are calling express service. The service rep Emily Renard was fine. I thought having an appointment and being on time, shouldn’t have caused me to have 3 customers ahead of me. More

The staff was courteous, the service area was clean and organized, the waiting area was clean. They were following the virus rules and I missed the hot dogs. organized, the waiting area was clean. They were following the virus rules and I missed the hot dogs. More

Great customer service. Friendly AND knowledgeable. Safe distancing during Covid. Timely serviced. Warranty from out of state Subaru battery 100% honored. Easy reservations with staff distancing during Covid. Timely serviced. Warranty from out of state Subaru battery 100% honored. Easy reservations with staff More