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Villages Subaru - Service Center

Leesburg, FL

4.7
1,045 Reviews

1,045 Reviews of Villages Subaru - Service Center

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October 26, 2020

Warm, friendly, knowledgeable service staff. It took awhile to get the parts we needed (tires), but they were always trying to help. We look forward to returning soon. More

by rebethea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily in service.
Oct 26, 2020 -

Villages Subaru responded

Rebethea, thank you for your rating and review of our dealership! We are glad to hear that our customer service made you happy. We are always here to help, so please let us know if you need anything else.

October 22, 2020

Terrific customer service, gave me frequent updates on my car. Planning to go back for all my required maintenance. Rachel was my service advisor and I highly recommend her. More

by lita0682
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
Oct 23, 2020 -

Villages Subaru responded

Lita, thank you for this amazing review! We are glad to hear your experience at Bill Bryan Subaru was a positive one. We will let Rachel and our service department know about your experience here with us!

October 21, 2020

Very well run dealership. Always the maintenance is excellent. Do not care for the dog advertising. Dress up beautiful animals like clowns. Why must there be a minimum of 25 words. More

by jfwick5503
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maintenance staff.
Oct 21, 2020 -

Villages Subaru responded

Thank you for your rating of our dealership, Jfwick. Come back and see us for all of your future automotive needs.

October 21, 2020

I was very impressed with the promptness of the service department to help me solve the problem with my new forester tour. Rachel made everything swift and easy for me. More

by DICKD39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Porcel
Oct 23, 2020 -

Villages Subaru responded

Thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one and we will be sure to pass this information to Rachel and our service team!

October 20, 2020

I've had the Outback serviced in 8 Subaru dealerships up and down the east coast over the last 18 months. Great team, fast service. More

by SCHOONER-CAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Team!!!
Oct 20, 2020 -

Villages Subaru responded

Thank you so much for taking the time to leave us some positive experience about your time with us at Bill Bryan Subaru!

October 17, 2020

Very friendly service. They Accommodate my needs and provide valuable information. I appreciate having a contact person to call with any problems. Alan has been terrific More

by deborahkerns1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Woodyard
Oct 19, 2020 -

Villages Subaru responded

Thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one and we will be sure to pass this information to Alan.

October 15, 2020

We generally do not like car sales personnel...but Jason did a great job might do buisness in the future .loan dept was great too More

by jack.teele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hampton
Oct 17, 2020 -

Villages Subaru responded

Jack, thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one and we will be sure to pass this information to Jason.

October 14, 2020

I love the service I get at Bill Bryan Subaru and their friendly staff along with the great snacks they offer I'll keep coming back for their great service . More

by RIXTER1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service employees, Tim Rivera
Oct 16, 2020 -

Villages Subaru responded

Rixter, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all Subaru vehicle needs!

October 14, 2020

This was my car's first service. The staff greeted me warmly and the service writer introduced me to several of the other staff members. All of them very friendly and you could see the smiles behind the More

by SLPEPPARD61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
Oct 16, 2020 -

Villages Subaru responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

October 13, 2020

First, I did NOT work with the sales dept. Next, your service depy. is #1. Timely replacement of defective parts, still under warranty was great, so was the loaner. Rachel is a person who always follows More

by BILLME73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel and Alejandro
Oct 14, 2020 -

Villages Subaru responded

Bill, thank you for your review and 5-star rating. We strive to give every customer excellent service, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all Subaru vehicle needs!

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