Back

Villages Subaru - Service Center

Leesburg, FL

4.7
873 Reviews

873 Reviews of Villages Subaru - Service Center

Sort by
October 09, 2020

Friendly and efficient service. They were fast and had me in and out rapidly. I came in to purchase the door guards and was told where they would arrive. I was called two days later and they made an appo More

by joanluebbers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hampton, Paul Ives
Oct 14, 2020 -

Villages Subaru responded

Joan, we are very happy to hear we were able to provide you with speedy, friendly, and efficient service! We appreciate the review and rating. Please come back to see us in the future.

October 07, 2020

I was taken care of royally. I parked at the showroom instead of Service and Rachel kindly got my car and moved it for me. She explained all the services I will get on my new Subaru and I was thankful f More

by RoseHaverlack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
Oct 09, 2020 -

Villages Subaru responded

Rose, thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one and we will be sure to pass this information to Rachel.

October 05, 2020

Professional, friendly and knowledgeable staff. Kept informed throughout the process. Timely met appointment , clean comfortable sitting area. Will definitely use them again for my Subaru service. More

by BOBDAINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexhablndro
Oct 07, 2020 -

Villages Subaru responded

Bob, thank you for your review and five-star rating! It is our pleasure to bring you speedy and satisfying service! Come back and see us again!

October 03, 2020

My first experience with Bill Bryan was a windshield repair and eyesight calibration on my brand new Outback which went pretty seamless just like how the service writer assured me that it would be.. More

by MAHARLIKA1017
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 05, 2020 -

Villages Subaru responded

Thank you for your five-star rating and review! We are glad to hear you had a wonderful experience in service. We look forward to seeing you again for any of your Subaru needs.

October 02, 2020

I have done this twice already this has been sent to me twice already and I should only fill it out only once otherwise the survey is meaningless More

by perch333
Recommend Dealer
Yes
Employees Worked With
A woman in service
Oct 02, 2020 -

Villages Subaru responded

Perch, we are sorry for sending you duplicate surveys, but we do appreciate the five-star rating a review! Come back and see us again!

October 02, 2020

Everyone I dealt with were extremely nice and professional. All my questions were answered and the experience was very pleasurable. Not the usual car buying back and forth negotiating. Great serv More

by suefewkes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Shupe
Oct 05, 2020 -

Villages Subaru responded

Sue, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all Subaru vehicle needs!

October 01, 2020

I brought my Outback in for an oil change and during their inspection they discovered a broken exhaust bracket. The part was ordered and installed 2 days later. Emily was cheerful and knowledgeable, a p More

by pabow1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Renard
Oct 02, 2020 -

Villages Subaru responded

Thank you for your review and 5-star rating. We pride ourselves on giving our customers speedy and efficient service, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

September 30, 2020

Had a very pleasant experience with Alejandro, he made sure I was happy with the service I received and let me know when my next service would be. More

by KIMDI123
Recommend Dealer
Yes
Employees Worked With
Worked with Alejandro in the service dept, there isn’t an option for that.
Sep 30, 2020 -

Villages Subaru responded

Kim, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad Alejandro provided you with that. Come back and see us at Bill Bryan Subaru in the future!

September 29, 2020

I was very happy to complete the thorough survey from Subaru, but now one from Dealer Rater. You want names of employees, but don't give me a list of service people to pick from. If you spend money on More

by mrtomfenush
Customer Service
Recommend Dealer
Yes
Employees Worked With
Me, Myself, and I. Let me out of here!
Sep 30, 2020 -

Villages Subaru responded

Thank you for your five-star rating and review, Tom! We are sorry about the word limit, however we do not currently have control over this part of the Dealer-Rater reviews.

September 29, 2020

The lady that helped me was very helpful and nice. I don't have anything more to add to this block of text even though it wants me to add more. More

by cathycffmn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know the name of the lady who helped me.
Sep 30, 2020 -

Villages Subaru responded

Thank you for your rating, Cathy! We are glad to hear your experience at Bill Bryan Subaru was a positive one!

...
81
...