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Villages Subaru - Service Center

Leesburg, FL

4.7
873 Reviews

873 Reviews of Villages Subaru - Service Center

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December 01, 2020

Service Department was well organized and accommodating. Don’t remember the name of the service rep who took care of me, but he did an excellent job More

by NALESNIKCAROL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 02, 2020 -

Villages Subaru responded

Nalesnikcarol, we are so glad to hear you enjoyed your service experience with us and we appreciate your rating and review. Please come back and see us again!

November 30, 2020

Really nice employees and techs are informative making sure I know what's wrong with anything in my car and helpful with any recommendations needed More

by Jon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel
Nov 30, 2020 -

Villages Subaru responded

Thank you for your review, Jon! We are glad to hear your experience at Bill Bryan Subaru was a positive one!

November 30, 2020

The people are great and helpful. If you purchase be prepared to stay all day. They only have one person to close so depending on how many are there you can possibly stay a LONG time. More

by vpt61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alehaundro (sp)from service, person who helped with digital stuff, the gentleman who sold me the car and came to my house to close the deal. I have blanked on his name.
Nov 30, 2020 -

Villages Subaru responded

Vpt, thank you for taking the time to share your feedback with us. We appreciate your rating and review and will use your review as a teaching tool to improve our processes. Please let us know if there is anything else you need and we will be happy to help.

November 27, 2020

Great customer service, prompt service, professional, and friendly. Always a professional, thorough explanation given of service provided. Thank you Alan for always providing a great experience. More

by rhodarichardson10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Woodward
Nov 30, 2020 -

Villages Subaru responded

Thank you for your 5-star rating and review of our dealership, Rhoda. Come back and see us for all of your future automotive needs.

November 26, 2020

Just moved to FL from PA and brought my Forester in for 2 recalls. Easy drop off and pickup. Vehicle was Well cared for, sanitized and washed. Service desk friendly and courteous; offering additional s More

by ladyarwen3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro ?
Nov 30, 2020 -

Villages Subaru responded

LadyArwen, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all Subaru vehicle needs!

November 26, 2020

Will Sharman is great to work with. Our van was towed in and he already had the work order written up before I got there! More

by KMAGNUSSON0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Sharman
Nov 30, 2020 -

Villages Subaru responded

KMagnusson, thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one and we will be sure to pass this information to Will.

November 26, 2020

You are grat people always willing to get my car in right when I need it your a fast so I dont have to spend all day there thank you so much More

by mommyheidi1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Lansing
Nov 30, 2020 -

Villages Subaru responded

Heidi, thank you for your 5-star rating and review. We strive to give every customer a great experience!

November 25, 2020

Wonderful experience every time we have visitored this dealership! Will definitely continue service and future buying with Bill Bryan Subaru in Leesburg. The service department has been extremely helpful, More

by allensuby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro
Nov 30, 2020 -

Villages Subaru responded

Allen, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

November 24, 2020

Great service. Everything done as they told me on time. Car was clean. They let me know all they did. Love the dealership. This is the second car we have purchased here. More

by SHERRHY2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Villages Subaru responded

Sherrhy, thank you for your review and your continued loyalty to our dealership. We pride ourselves on helping people have the best service possible, and we are glad we provided you with that. We look forward to seeing you again!

November 20, 2020

Costumer service is excellent. They follow the protocols due to the pandemic. Alejandro took care of my car and explained everything done clearly and efficiently. More

by saelmist@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Molina
Nov 23, 2020 -

Villages Subaru responded

Saelmist, we appreciate your five-star rating and review! We are happy to provide our customers with the most efficient and safest experience possible! Please come back to see us in the future.

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