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Villages Subaru - Service Center

Leesburg, FL

4.7
939 Reviews

939 Reviews of Villages Subaru - Service Center

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March 06, 2021

We had our scheduled maintenance appt on our 2019 Outback on Feb 27. I made my appointment on-line and requested Alejandro as our service advisor. He has always been very knowledgeable and efficient. Very h More

by CER34420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Rosario
Mar 08, 2021 -

Villages Subaru responded

CER, Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Subaru dealership. Bill Bryan Subaru is happy to hear that Alejandro was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

March 05, 2021

The work was done as first stated and the location was clean and comfortable. The employees were pleasant to deal with. Also the work was done in a fairly fast manner. More

by szym463
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Torres
Mar 08, 2021 -

Villages Subaru responded

Szym, we are glad to hear your experience at Bill Bryan Subaru was a positive one!

March 04, 2021

Came in for an oil change. The service was quick. The service department person who helped me also reset my digital speedometer on my request. More

by dandorotiak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Moake
Mar 08, 2021 -

Villages Subaru responded

Dandorotiak, thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one and that you received quick service!

March 04, 2021

Rachel surprised me by having my Forester washed!She Rachel surprised me by having my Forester washed! She showed an interest in making sure everything was to my liking and I was very pleased with her h More

by cyclegoddess1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
Mar 08, 2021 -

Villages Subaru responded

Cyclegoddess, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy Rachel was able to exceed your expectations. We look forward to seeing you again for any and all Subaru vehicle needs!

March 04, 2021

Emily was very efficient and friendly. The loaner car was a huge help. Always a good experience when I bring my car for service. Very satisfied with the work done on my car. More

by cbalducci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily in the service department is great.
Mar 08, 2021 -

Villages Subaru responded

Cbalducci, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

March 03, 2021

Very friendly and efficient. Staff seems organized and ready to assist. Have been there several times and everything is consistent. Appreciate their effort. thank you More

by dadgrem43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Ives
Mar 04, 2021 -

Villages Subaru responded

Dadgrem, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all Subaru vehicle needs!

March 02, 2021

Last minute they fit me in for quick service and washed my car! Also reminded me of upcoming important service schedule based om mileage. Thanks! More

by jwtravels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily
Mar 04, 2021 -

Villages Subaru responded

Thank you for your excellent review, Jwtravels! We're always here to help in any way we can. :)

March 01, 2021

Great service as always , they always get it Right . Rachel is easy to work with . great service dept .. all the service writers are excllent never have any issues here and i take my car in for all ser More

by bmaffucci
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel in service 5 stars
Mar 04, 2021 -

Villages Subaru responded

Bmaffuci, we appreciate your business and 5-star rating! We are glad to hear that you received excellent and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

February 27, 2021

Love the concierge service! This service is fairly priced. I was without my vehicle for a minimum amount of time. The service was as expected with no hidden costs. More

by ksilva3733
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Porcelli
Mar 04, 2021 -

Villages Subaru responded

Ksilva, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

February 26, 2021

They were very kind and informative through the wait. I really appreciated that. I wasn’t left wondering what was happening. Thank you for the comfortable wait. More

by dshsharon41
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Rosar
Feb 26, 2021 -

Villages Subaru responded

Dshsharon, we appreciate your five star rating and wonderful review! We're always happy to keep communicating with you how long everything will take to accomplish at our dealership. Please let us know if you have any other Subaru needs!

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