723 Reviews of Villages Subaru - Service Center
Obviously I must be satisfied since this is my 4th consecutive lease from this dealer. Enough said! I have even recommended your dealership with some of my friends. One of them recently purchased a ca consecutive lease from this dealer. Enough said! I have even recommended your dealership with some of my friends. One of them recently purchased a car there. More
Excellent customer service - focus on hygienic procedures was greatly appreciated. All items covered by service department was reviewed and explained to my complete satisfaction. Although I did not purchas was greatly appreciated. All items covered by service department was reviewed and explained to my complete satisfaction. Although I did not purchase my car at this dealership I do plan to return here for service. More
Great experience. My technician was helpful, informative, and courteous. The work done was excellent. The entire process was easy. Your waiting area was well maintained. and courteous. The work done was excellent. The entire process was easy. Your waiting area was well maintained. More
Easy in, easy out. Professional and friendly service personnel. Well Done! The service writer Alejandro and the person who checked me out and I paid are assets to your agency. personnel. Well Done! The service writer Alejandro and the person who checked me out and I paid are assets to your agency. More
Very personal service I am new to The Villages, so I was unaware of Bill Bryan Subaru service center‘s excellent reputation. Several weeks ago, I was at an early morning m I am new to The Villages, so I was unaware of Bill Bryan Subaru service center‘s excellent reputation. Several weeks ago, I was at an early morning medical appointment in Orlando and came out to my car to find my 5 year old battery dead as a door nail. I was able to get a “jump,” but I was very shaky about heading home and perhaps not being able to start my car later in the day. From Orlando, I randomly looked up Subaru dealers near TV. I called Bill Bryan Subaru service at about 8:30 in the morning...probably every service departments busiest time...and a very nice scheduler realized my panic and said “bring it on in”. As soon as I pulled in, I was greeted by Alejandro Rosar. Not only did he have a new battery installed, he also had an oil change, much needed, added on to the service. The technician also performed a wonderful multi-point inspection. Alejandro went over that report with me and, I have to say, his attention and the new battery, the oil change, and the inspection gave me a very satisfied and secure feeling about my car. AND on top of all that, the service department gave my car the BEST wash my car has ever had! I highly recommend Bill Bryan Subaru Service Center and Alejandro and I will return. More
Gut feeling! On April 24, 2018 I had a service and recall appointments. I had expected to have a wait time of 3 hours. In my mine I thought this would give me the On April 24, 2018 I had a service and recall appointments. I had expected to have a wait time of 3 hours. In my mine I thought this would give me the opportunity to look at the new models and technology. Since I planned in a year or so to upgrade. I was so impressed and happy with what I saw, I was satisfied knowing when I was ready to upgrade I would find what I wanted in the Subaru family but not today. Then someone said can I help you, I ‘m Jamie Reed. I didn’t want to waste his time and said no I’m just looking not buying at this time. Jamie offered to run the numbers to show me what I would be looking at. Jamie took the time to answered all my questions and relieve my concerns. Less just say before I knew it I was “Ringing the Bell” which represents a sell was made. I would like to thank Jamie, Ronnie, John, Randy and all the Subaru Family that helped to make this possible. I am very happy with my 2018 Subaru Forester. More
Pretty Prettaay Prettaaaaay Good I felt that everyone in the car buying experience went above and beyond what they had to do. I went in for a routine service and ended up walking out I felt that everyone in the car buying experience went above and beyond what they had to do. I went in for a routine service and ended up walking out with an amazing BRAND NEW car for the same price we were paying for our old car. More
Great dealership, great people! I went to Bill Bryan Subaru to have repairs done on my car, and to possibly buy another. Russell in service and Bryan in sales were both very professi I went to Bill Bryan Subaru to have repairs done on my car, and to possibly buy another. Russell in service and Bryan in sales were both very professional and helpful! I highly recommend this dealership! More
Wish all dealers operated this way. Travelling away from home over holiday weekend, had a tire puncture and went to local dealer for warranty repair. Service rep Russell was excellent, v Travelling away from home over holiday weekend, had a tire puncture and went to local dealer for warranty repair. Service rep Russell was excellent, very helpful. He explained how the warranty works, kept me advised as service progressed, and they did a finished the job off with a great car wash. More than I bargained for from a situation I expected to ruin my weekend! More
Oil Change The dealer accommodate me as I did not an appointment. Everyone was very friendly. I had my dog with me and they treated her kindly. The dealer accommodate me as I did not an appointment. Everyone was very friendly. I had my dog with me and they treated her kindly. More