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Villages Subaru - Service Center

Leesburg, FL

4.7
873 Reviews

873 Reviews of Villages Subaru - Service Center

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February 09, 2021

I think it is extremely immature to force people to write a minimum amount of words -- just like a nasty old school teacher who forces you to write so many words on the blackboard after school. Whom ever su More

by John Shewchuk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allesandro
Feb 11, 2021 -

Villages Subaru responded

John, thank you for taking the time to leave us a rating and review! We can understand your frustration at the 25 word minimim on these reviews. Unfortunately, this is a Dealer.com requirement that we have no control over. However, we appreciate your recommendation of Alejandro! He is an asset to our dealership and we're happy to hear he gave you excellent service!

February 09, 2021

Got a next day appointment and the car was finished at the expected time and freshly washed, outstanding service. Friendly service made for a pleasant experience More

by TWK81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
Feb 12, 2021 -

Villages Subaru responded

TWK, thank you for your five-star rating and review! We are glad to hear you are happy with our services and everything was completed efficiently. Come back and see us anytime!

February 08, 2021

We purchased our vehicle at this dealership. We continue to use them, because the quality of service and remarkable service team cannot be replicated! KUDOS! More

by katy1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel and Other
Feb 08, 2021 -

Villages Subaru responded

Katy, thank you so much for this thoughtful review! We appreciate customers like you who make our job so easy! Please come back and see us in the future!

February 05, 2021

Excellent service, especially from Chris Corletta, who guided me through the leasing process , helping me in each detail with the leasing process of my 2021 Foresterl More

by Tina Giansante
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Corletta
Feb 08, 2021 -

Villages Subaru responded

Tina, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad Chris provided you with that. Come back and see us at Bill Bryan Subaru in the future!

February 05, 2021

More than willing to work with me and came up with good deal. Sales people so helpful. Chris Corletta eas very friendly and spent a lot of time with me. More

by petri.a.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Corletta
Feb 08, 2021 -

Villages Subaru responded

Petri.a, thank you for this positive feedback and five-star rating! It is our pleasure to bring you the best customer service and car buying experience. We are happy to hear that you received a great deal with Chris' help. Enjoy your new vehicle and let us know if you have any other Subaru needs!

February 04, 2021

Your service department is great. Rachel and your other advisors are respectful, and knowledgeable. I really appreciate the honesty about what services are needed and what services will be needed next time More

by CJACKSHAW
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel and Alhondra
Feb 08, 2021 -

Villages Subaru responded

CJackshaw, thank you for your great review! We're glad you enjoyed your experience with our service department! We're always here for you and your Subaru needs.

February 04, 2021

Dealership is trying to diagnose a rattling noise in dashboard of our 2018 Outback. We will return next week for 3rd time with hope they can find the cause. More

by CROZBEEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro is insistent they will find problem. He's been wonderful!!
Feb 08, 2021 -

Villages Subaru responded

Crozbeez, thank you for your 5-star rating of our dealership! We look forward to seeing you when you come in for service!

February 04, 2021

Prompt excellent service. even washed my car and vacuumed and washed the windows. I love Bill Bryan Subaru and their service dept is the best More

by margeshop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
i don't recall his name . you don't list service dept
Feb 08, 2021 -

Villages Subaru responded

Thank your kind words, Margeshop! We always enjoy helping you as well!

February 03, 2021

Alajandro and Rachel are the best ! Always make us feel Alajandro and Rachel are the best ! Always make us feel welcome and valued and take such great care of our Outback and us ! They always keep us inf More

by missgail9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alajandro and Rachel
Feb 03, 2021 -

Villages Subaru responded

Missgail, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad Alejandro & Rachel provided you with that. Come back and see us at Bill Bryan Subaru in the future!

February 01, 2021

They serviced my Outback promptly. However Subaru has a serious problem with batteries in vehicles with keyless ignition. My 2016 Outback is on it's 3rd battery. The service writer advised me that the batt More

by ill2fla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Renard
Feb 04, 2021 -

Villages Subaru responded

Ill2fla, we apologize for any inconveniences that your battery caused. We understand that Florida heat plays a big part in battery life. If we can provide you with any other services please let us know. Our goal is to take care of our Subaru cars and family. Please feel free to reach out to our General Manager, Joe Goguen, at joegoguen@billbryanautos.com or 352-435-9350.

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