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Villages Subaru - Service Center

Leesburg, FL

4.7
875 Reviews

875 Reviews of Villages Subaru - Service Center

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March 26, 2021

Stranded on the side of the road 12 miles into a quick getaway during spring break was very unexpected. I had the Crosstrek towed to Bill Bryan Subaru, my first service experience there. Wow! Emily More

by traceybarton65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily
Mar 28, 2021 -

Villages Subaru responded

Tracey, we are so glad we could help you out in your time of need! It is also wonderful to know that Emily provided you with superior service and that you enjoyed your experience with us.

March 25, 2021

These guys were quick (because I asked them to be) and very professional. Was easy to talk to these guys via text etc. to work out details ahead of time before driving down to the dealership. Thanks guys. More

by jeremygwatkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee!!
Mar 25, 2021 -

Villages Subaru responded

Thank you for allowing us to earn your business Jeremy. We know you have a choice of dealerships and we appreciate that you chose us. We look forward to helping you again in the future.

March 24, 2021

did a great job and efficient and got done quickly and were nice and professionally done great dealership everybody was helpful and curios the service people are great More

by MFRIEDL41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
rachel porcel
Mar 25, 2021 -

Villages Subaru responded

Mfriedl, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all Subaru vehicle needs!

March 23, 2021

Alejandro took care of the computer connection problem with a professional approach that was both effective and efficient. I was well informed of the process and very satisfied with the results. More

by capttug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro, service dept.
Mar 25, 2021 -

Villages Subaru responded

Capttug, thank you for your excellent rating and review of Bill Bryan Subaru! It is great to hear that Alejandro helped you to have a good experience and that you are satisfied with our services. We appreciate your business and look forward to helping you again in the future.

March 23, 2021

I'm impressed with the service. Well worth the long drive. The appointment time was right on. The work was fast and well done. Rachel was the best! More

by alps316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel was exceptional
Mar 25, 2021 -

Villages Subaru responded

Alps, thank you for your excellent review and for making the drive to come see us. We are always here to help with anything you need.

March 23, 2021

I am very pleased with the service. Alejandro and the team were all courteous and professional and seemed to work very well together to make things happen. On time, answered questions. I appreciate the c More

by tsanderlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Rosario
Mar 25, 2021 -

Villages Subaru responded

TSanderlin, thank you for your review and 5-star rating. We pride ourselves on helping people have the best service possible, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

March 22, 2021

Rachel, your service person is great, As always, your staff is very careful and diligent, and I appreciate your attention to my needs. Glenn Friedman More

by Glennfsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel, Service Dept
Mar 22, 2021 -

Villages Subaru responded

Glenn, thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one and we will be sure to pass this information to Rachel and the team.

March 22, 2021

Service Department very professional and courteous especially Alejandro. He very clearly explains any issue that needs attention and then insures that the job gets done in a complete and timely manne More

by DrT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tech Support gentleman very helpful!!!! Ryan I do believe......, Tim Rivera
Mar 25, 2021 -

Villages Subaru responded

DrT, thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

March 22, 2021

Was able to schedule a service appointment within a few days of my request. Quick, courteous service and I was offered a complimentary car wash. More

by TWK81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Entire service department
Mar 25, 2021 -

Villages Subaru responded

TWK, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

March 19, 2021

I had a very good experience with the Body Shop. My car was rear-ended and the body shop handled everything with the insurance company and got the car back to me quickly and good as new. More

by JOANNEDZIEGLER
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Hawkins
Mar 19, 2021 -

Villages Subaru responded

Joanne, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. Let us know if there is anything we can do for you in the future.

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