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Villages Subaru - Service Center

Leesburg, FL

4.7
699 Reviews

699 Reviews of Villages Subaru - Service Center

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October 15, 2020

We generally do not like car sales personnel...but Jason did a great job might do buisness in the future .loan dept was great too More

by jack.teele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2020 -

Villages Subaru responded

Jack, thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one and we will be sure to pass this information to Jason.

October 14, 2020

I love the service I get at Bill Bryan Subaru and their friendly staff along with the great snacks they offer I'll keep coming back for their great service . More

by RIXTER1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service employees, Tim Rivera
Oct 16, 2020 -

Villages Subaru responded

Rixter, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all Subaru vehicle needs!

October 14, 2020

This was my car's first service. The staff greeted me warmly and the service writer introduced me to several of the other staff members. All of them very friendly and you could see the smiles behind the More

by SLPEPPARD61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
Oct 16, 2020 -

Villages Subaru responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

October 13, 2020

First, I did NOT work with the sales dept. Next, your service depy. is #1. Timely replacement of defective parts, still under warranty was great, so was the loaner. Rachel is a person who always follows More

by BILLME73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel and Alejandro
Oct 14, 2020 -

Villages Subaru responded

Bill, thank you for your review and 5-star rating. We strive to give every customer excellent service, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all Subaru vehicle needs!

October 12, 2020

Cory and Will were outstandingly prompt, thorough, knowledgeable, confident and pleasant. Thanks to them and all, we will see you again, when the need arises es. More

by darrylleeget
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Correa
Oct 14, 2020 -

Villages Subaru responded

Darryl, thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Subaru dealership. Bill Bryan Subaru is happy to hear that Cory and Will were able to give you the customer service we want everyone to experience. We look forward to seeing you again.

October 09, 2020

Always professional. A great experience with my direct service manager. I love the overall excitement of owning my KIA Sorento. The best car I have owned so far. More

by G-LOVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Woodyard
Oct 09, 2020 -

Villages Subaru responded

Thank you so much for this thoughtful review! We appreciate customers like you who make our job so easy! We are glad to hear you are enjoying your Kia Sorento. Please come back and see us in the future!

October 09, 2020

Friendly and efficient service. They were fast and had me in and out rapidly. I came in to purchase the door guards and was told where they would arrive. I was called two days later and they made an appo More

by joanluebbers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Ives
Oct 14, 2020 -

Villages Subaru responded

Joan, we are very happy to hear we were able to provide you with speedy, friendly, and efficient service! We appreciate the review and rating. Please come back to see us in the future.

October 07, 2020

I was taken care of royally. I parked at the showroom instead of Service and Rachel kindly got my car and moved it for me. She explained all the services I will get on my new Subaru and I was thankful f More

by RoseHaverlack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
Oct 09, 2020 -

Villages Subaru responded

Rose, thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one and we will be sure to pass this information to Rachel.

October 05, 2020

Professional, friendly and knowledgeable staff. Kept informed throughout the process. Timely met appointment , clean comfortable sitting area. Will definitely use them again for my Subaru service. More

by BOBDAINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexhablndro
Oct 07, 2020 -

Villages Subaru responded

Bob, thank you for your review and five-star rating! It is our pleasure to bring you speedy and satisfying service! Come back and see us again!

October 03, 2020

My first experience with Bill Bryan was a windshield repair and eyesight calibration on my brand new Outback which went pretty seamless just like how the service writer assured me that it would be.. More

by MAHARLIKA1017
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 05, 2020 -

Villages Subaru responded

Thank you for your five-star rating and review! We are glad to hear you had a wonderful experience in service. We look forward to seeing you again for any of your Subaru needs.

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