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Villages Subaru - Service Center

Leesburg, FL

4.7
699 Reviews

699 Reviews of Villages Subaru - Service Center

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October 28, 2020

Bill Bryan Subaru works very hard to please its customers. Scheduling service is painless and quick. Service advisor Rachel is pleasant and competent. Service is performed quickly and expertly. More

by chuck.piscataway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Porcelli, Alijandro Rosareo
Oct 28, 2020 -

Villages Subaru responded

Chuck, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

October 28, 2020

Outstanding customer service, Heather was our Body shop advisor from beginning to end she was due diligent, kept us informed every step of the way. You can tell she truly cares. I will be back to Subaru a More

by mroldan46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Hawkins Body Shop Advisor
Oct 28, 2020 -

Villages Subaru responded

Mroldan, Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Subaru dealership. Bill Bryan Subaru is happy to hear that Heather was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

October 28, 2020

This was the first service on my 2020 Forester Touring. I bought it at the Ocala dealership but they were unable to service it as scheduled. There service department appears to be in a shamble.. so i got an More

by back9blues
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not buy the cart at your dealership
Oct 28, 2020 -

Villages Subaru responded

Back9blues, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

October 27, 2020

I have a very HECTIC Schedule & this service department has always worked with me.. Couldn't ask for anything more. Will most likely give the Sales Department a try soon. More

by MRSJHW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel P, Mathew R, Alejandro
Oct 28, 2020 -

Villages Subaru responded

MRSJHW, thank you for your five-star rating and review! We are glad to hear we have given you excellent service in the past, and our sales department is here and happy to help when you need us!

October 26, 2020

Warm, friendly, knowledgeable service staff. It took awhile to get the parts we needed (tires), but they were always trying to help. We look forward to returning soon. More

by rebethea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily in service.
Oct 26, 2020 -

Villages Subaru responded

Rebethea, thank you for your rating and review of our dealership! We are glad to hear that our customer service made you happy. We are always here to help, so please let us know if you need anything else.

October 22, 2020

Terrific customer service, gave me frequent updates on my car. Planning to go back for all my required maintenance. Rachel was my service advisor and I highly recommend her. More

by lita0682
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
Oct 23, 2020 -

Villages Subaru responded

Lita, thank you for this amazing review! We are glad to hear your experience at Bill Bryan Subaru was a positive one. We will let Rachel and our service department know about your experience here with us!

October 21, 2020

Very well run dealership. Always the maintenance is excellent. Do not care for the dog advertising. Dress up beautiful animals like clowns. Why must there be a minimum of 25 words. More

by jfwick5503
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maintenance staff.
Oct 21, 2020 -

Villages Subaru responded

Thank you for your rating of our dealership, Jfwick. Come back and see us for all of your future automotive needs.

October 21, 2020

I was very impressed with the promptness of the service department to help me solve the problem with my new forester tour. Rachel made everything swift and easy for me. More

by DICKD39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Porcel
Oct 23, 2020 -

Villages Subaru responded

Thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one and we will be sure to pass this information to Rachel and our service team!

October 20, 2020

I've had the Outback serviced in 8 Subaru dealerships up and down the east coast over the last 18 months. Great team, fast service. More

by SCHOONER-CAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Team!!!
Oct 20, 2020 -

Villages Subaru responded

Thank you so much for taking the time to leave us some positive experience about your time with us at Bill Bryan Subaru!

October 17, 2020

Very friendly service. They Accommodate my needs and provide valuable information. I appreciate having a contact person to call with any problems. Alan has been terrific More

by deborahkerns1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Woodyard
Oct 19, 2020 -

Villages Subaru responded

Thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one and we will be sure to pass this information to Alan.

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