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Villages Subaru - Service Center

Leesburg, FL

4.7
699 Reviews

699 Reviews of Villages Subaru - Service Center

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November 04, 2020

Alejandro is always friendly and efficient and I know he’ll get the job done. A week after we bought the car, we ran over a screw and needed a new tire. He took care of the paperwork for us so we could More

by verladee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
'Alejandro in the service department.
Nov 05, 2020 -

Villages Subaru responded

Verladee, thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one and we will be sure to pass this information to Alejandro.

November 03, 2020

Battery problem was taken care of with no hassle. The service writers were very professional courteous. I was very impressed that they waited for us to bring the car in just after service closing. Had t More

by drtcardman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Rivera
Nov 05, 2020 -

Villages Subaru responded

Drtcardman, thank you for your review and 5-star rating. We pride ourselves on helping people have the best service possible, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

November 03, 2020

I don't have any complaints about the work done. However, my experience with the service rep left something to be desired. He authorized the service on 4 recall issues without informing me it would More

by jimleas
Recommend Dealer
Yes
Employees Worked With
Terelle
Nov 11, 2020 -

Villages Subaru responded

Jim, we are sorry to hear about the issues you had with your service visit, although we believe that, based on the employee name, this review was not meant for our dealership.

November 02, 2020

Rachel in the service department always takes good care of me when my car needs service. She is friendly, efficient and fun. She also shows concern for my safety regarding Covid-19. More

by timothyjhampton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey Browning
Nov 03, 2020 -

Villages Subaru responded

Timothy, Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Subaru dealership. Bill Bryan Subaru is happy to hear that Rachel is always able to give you the customer service we want everyone to experience and that you feel safe at our dealership. We look forward to seeing you again.

November 02, 2020

Service at your facility is the VERY BEST I have received in my 60 years of auto ownership. From the moment we enter you service area we are treated royalty. Our car is serviced properly, washed, we receive More

by e91fdny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alahandro, Emily, Rachael
Nov 03, 2020 -

Villages Subaru responded

Thank you for allowing us to earn your business. We know you have a choice of dealerships and we appreciate that you chose us. We strive to ensure every customer's vehicle is serviced efficiently, and we are glad you hear that your visit was no exception. Come back to see us in the future!

October 30, 2020

My appointment was scheduled for Friday morning. I was dropping my car off Thursday afternoon for convenience. Terrell offered to provide the oil change immediately upon my arrival. He offered to have i More

by sherry.hare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrell & Mario - Service
Nov 03, 2020 -

Villages Subaru responded

Sherry, thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one and we will be sure to pass this information to Terrell.

October 30, 2020

My first oil change on my new Kia Sorento Alan Woodward One of the nicest persons on the planet very respectful and helpful The Best More

by wayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Woodyard
Nov 03, 2020 -

Villages Subaru responded

Wayne, thank you for your review and 5-star rating. We pride ourselves on helping people have the best service possible, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

Nov 03, 2020 -

wayne responded

Thanks

October 30, 2020

Both of the service managers (female) were pleasant, helpful, understanding of my issues and timely. I would recommend the department for regular service as well More

by janicolella
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
Nov 03, 2020 -

Villages Subaru responded

Janicolella, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all Subaru vehicle needs!

October 29, 2020

Just great people.From Paul that sold me my Forester Sport to all the young service department. Great service. They will do anything for you. More

by Echevarria1205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Ives
Oct 29, 2020 -

Villages Subaru responded

Thank you for this excellent review and rating, Echevarria! We are glad to hear you had a good experience with every part of our dealership! We look forward to seeing you again!

October 29, 2020

Treated my wife and me like VIP's even with a 2014 vehicle and not a brand new one. Very informative and most helpful. I was very impressed More

by JAMIEMACKEY65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not listed
Oct 30, 2020 -

Villages Subaru responded

Jamie, thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your Subaru needs!

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