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Villages Subaru - Service Center

Leesburg, FL

4.7
700 Reviews

700 Reviews of Villages Subaru - Service Center

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November 18, 2020

Professional dealership. I feel like a valued customer. Your customer care starts on arrival and follows through the duration of the waiting interval. Keep up the effort! More

by ALBISSER.AM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph McCracken
Nov 18, 2020 -

Villages Subaru responded

Albisser, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all Subaru vehicle needs!

November 12, 2020

Always a great experience with the service and sales departments at Bill Bryant Subaru. The staff is always friendly and helpful. Thank you for all you do! More

by taldri4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Ives
Nov 12, 2020 -

Villages Subaru responded

Taldri, thank you for your review and 5-star rating. We strive to give every customer a great experience!

November 11, 2020

I came in for service due to a recall. The issue was checked and repaired quickly. Service employees kept me informed and the car was completed in the time frame quoted. More

by billiammcg51
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Ives
Nov 12, 2020 -

Villages Subaru responded

Bill, thank you for leaving us this excellent rating and review! We are always happy to provide speedy and efficient service to you. Come back and see us again soon!

November 10, 2020

My young adult daughter took the initiative to take our family car in to receive service. Thank you for making it a good , positive experience. More

by hodgelakesha74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrell Buttone
Nov 12, 2020 -

Villages Subaru responded

Lakesha, we are always happy to provide you with excellent service! Thank you so much for taking the time to leave us a rating and review.

November 10, 2020

We couldn't be more pleased with the service at Bill Bryan! We arrived earlier than our appointment, and we were welcomed immediately. The check-in person really knew her stuff -- was helpful right aw More

by jaltmayer12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Villages Subaru responded

Thank you for your wonderful review, Jaltmayer! We appreciate the five-stars as well. We always strive to give everyone the best service and look forward to working with you again in the future.

November 09, 2020

Service rep was polite, knowledgeable, and efficient. Waiting area was clean and quiet. My car was serviced within the time promised, it was cleaned, and delivered to me in perfect condition. More

by bernardigoldstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey Browning, Jay Correa, Saleena Faulkner
Nov 10, 2020 -

Villages Subaru responded

Bernard, we are very glad to hear you enjoyed your service experience with Bill Bryan Subaru. Please come back and see us again in the future!

November 09, 2020

Did my appointment on line. Very easy, well designed website. When I drove up to the Dealership a few days later for my appointment, everything was set up for me. Very Professional staff and they did a More

by hello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Candice Jackson
Nov 10, 2020 -

Villages Subaru responded

Thank you for your 5-star rating and review of our dealership. We are happy to hear you had a great experience. We're always here for any of your future Subaru service needs!

November 08, 2020

2017 forte after speaking with service manager and giving specific instructions to replace inside driver door weather strip they replaced outside facia strip it needed replaced also but was not my concern s More

by Maxshy116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager
Nov 10, 2020 -

Villages Subaru responded

Maxshy, we are very sorry to hear about your service experience, although we do believe that this review may have been meant for a different store since we only service Subaru vehicles.

November 06, 2020

I came in for a minor service on my excellent 2019 Subaru Outback and although this was not my initial intent sales staff had such a good deal that I left with a 2020 Outback with features I've always wanted More

by omgvua
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raphael
Nov 06, 2020 -

Villages Subaru responded

Omgvua, thank you for your rating and review. We are so happy to hear you found your New Subaru and got a great deal on it. Come back to see us for your future Subaru needs including service.

November 06, 2020

Rachel & Alejandro is the reason I continue to give you my business. Everyone is friendly and informative. Rachel & Alejandro are always Top Notch. Awesome team More

by bri_capt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey Browning
Nov 06, 2020 -

Villages Subaru responded

Bri, Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Subaru dealership. Bill Bryan Subaru is happy to hear that Rachel & Alejandro were able to give you the customer service we want everyone to experience. We look forward to seeing you again.

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