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Villages Subaru - Service Center

Leesburg, FL

4.7
700 Reviews

700 Reviews of Villages Subaru - Service Center

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November 27, 2020

Great customer service, prompt service, professional, and friendly. Always a professional, thorough explanation given of service provided. Thank you Alan for always providing a great experience. More

by rhodarichardson10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Woodward
Nov 30, 2020 -

Villages Subaru responded

Thank you for your 5-star rating and review of our dealership, Rhoda. Come back and see us for all of your future automotive needs.

November 26, 2020

Just moved to FL from PA and brought my Forester in for 2 recalls. Easy drop off and pickup. Vehicle was Well cared for, sanitized and washed. Service desk friendly and courteous; offering additional s More

by ladyarwen3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro ?
Nov 30, 2020 -

Villages Subaru responded

LadyArwen, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all Subaru vehicle needs!

November 26, 2020

Will Sharman is great to work with. Our van was towed in and he already had the work order written up before I got there! More

by KMAGNUSSON0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Sharman
Nov 30, 2020 -

Villages Subaru responded

KMagnusson, thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one and we will be sure to pass this information to Will.

November 26, 2020

You are grat people always willing to get my car in right when I need it your a fast so I dont have to spend all day there thank you so much More

by mommyheidi1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Lansing
Nov 30, 2020 -

Villages Subaru responded

Heidi, thank you for your 5-star rating and review. We strive to give every customer a great experience!

November 25, 2020

Wonderful experience every time we have visitored this dealership! Will definitely continue service and future buying with Bill Bryan Subaru in Leesburg. The service department has been extremely helpful, More

by allensuby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro
Nov 30, 2020 -

Villages Subaru responded

Allen, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

November 24, 2020

Great service. Everything done as they told me on time. Car was clean. They let me know all they did. Love the dealership. This is the second car we have purchased here. More

by SHERRHY2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Villages Subaru responded

Sherrhy, thank you for your review and your continued loyalty to our dealership. We pride ourselves on helping people have the best service possible, and we are glad we provided you with that. We look forward to seeing you again!

November 20, 2020

Costumer service is excellent. They follow the protocols due to the pandemic. Alejandro took care of my car and explained everything done clearly and efficiently. More

by saelmist@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Molina
Nov 23, 2020 -

Villages Subaru responded

Saelmist, we appreciate your five-star rating and review! We are happy to provide our customers with the most efficient and safest experience possible! Please come back to see us in the future.

November 19, 2020

We were very pleased with the service. Upon entering and through the entire time we were always helped with a smile patience and understanding. Thank you,. More

by MS.COSTABILE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
Nov 19, 2020 -

Villages Subaru responded

Ms. Constabile, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

November 19, 2020

It was Bill Brian KIA if that makes a difference. Everyone very polite n helpful. Cleaning service also doing a great job sanitizing chairs after people used them. More

by DOLLYOSHEA131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Woodyard was service advisor. Also to the employee that actually did the work
Nov 19, 2020 -

Villages Subaru responded

Dolly, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all Kia vehicle needs!

Nov 20, 2020 -

DOLLYOSHEA131 responded

KIA vehicle!

November 18, 2020

My visits to this dealership are always pleasant. The employees are courteous,and keep me informed during the repair process. My vehicle is returned to me washed and ready to go! More

by 52parkplace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Renard
Nov 18, 2020 -

Villages Subaru responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

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