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Villages Subaru - Service Center

Leesburg, FL

4.7
703 Reviews

703 Reviews of Villages Subaru - Service Center

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December 11, 2020

Alejandro explained very well the service he provided he is very professional and knowledgeable. Great service. Very attentive technicians. Thank you for a great costumer service. More

by crisclavm@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro
Dec 11, 2020 -

Villages Subaru responded

Cris, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad Alejandro provided you with that. Come back and see us at Bill Bryan Subaru in the future!

December 05, 2020

Alejandro was great. My keys fell,out of pocket and they were left in my loaner car. I called and Alejandro quickly found them and when I returned to pick them up he came right out to my car to give them to More

by joanklap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro
Dec 07, 2020 -

Villages Subaru responded

Joan, thank you for your five-star rating and review! We are happy to hear that Alejandro was able to find your keys and get them back to you. He is a wonderful employee! Let us know if you need anything else - we're here for you!

December 03, 2020

Just purchased my Subaru in May and needed my first oil change and tire rotation. This work was done in no time at all. I was very pleased with your service. More

by hoffmannlinda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A woman, but I don't see her listed here.
Dec 03, 2020 -

Villages Subaru responded

Linda, we appreciate your excellent rating and review! It is our pleasure to bring you quick and efficient service!

December 02, 2020

Feel I can trust all that work there too help me make the correct decisions on taking care of my car since I am widowed. More

by denby.shields
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service - Rachel
Dec 02, 2020 -

Villages Subaru responded

Denby, thank you for your feedback and five-star rating! We are honored that you trust us for all our auto service needs. We're always here for you.

December 02, 2020

Fast, thorough service. Will explained all the work performed and what was covered under the warranty. I am very pleased with Bill Bryan KIA and will recommend them to any and all that ask. More

by KENK1462
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will
Dec 02, 2020 -

Villages Subaru responded

Thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one. We thoroughly appreciate your recommendation of our dealership!

December 02, 2020

Very professional, they care about the customer and there needs. Alejandro is quite pleasant and knowledgeable. He is a asset to your company. The service time was fast less than a hour which was terrific. More

by poca18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro
Dec 03, 2020 -

Villages Subaru responded

Poca, thank you for your review and 5-star rating. We pride ourselves on helping people have the best service possible, and we are glad Alejandro provided you with that. Come back and see us at Bill Bryan Subaru in the future!

December 02, 2020

I brought my 2016 Subaru in for the 60,000 mile warranty even though it only had 45,000 miles on it. I had everything down to it. A full service, wiper blades, all the filters. I sat and waited on it. More

by ttd1939
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph McCracken , Tim Rivera, Brent Moake, Lindsey Browning, Paul Ives
Dec 02, 2020 -

Villages Subaru responded

Ttd1939, thank you for your review! We make it our top priority to provide speedy and efficient service to all of our customers and we are glad your experience was no exception!

December 01, 2020

Alan is the best service rep. Always informative. Takes great care of customers. Guest waiting area is very clean. Overall a great customer service. Superb. More

by jessicawata2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
Dec 01, 2020 -

Villages Subaru responded

Jessica, thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one and we will be sure to pass this information to Alan.

December 01, 2020

they were on time and to the point, on the recall items they were checked out. all was good and they washed my car thanks More

by RIDDELL.DIANE4
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brent Moake
Dec 01, 2020 -

Villages Subaru responded

Diane, thank you for your 5-star rating & review. We strive to give every customer a great experience!

December 01, 2020

The service staff, Rachel, was great. She is very friendly , very happy, knowledgeable, and professional. Rachel had a very good attitude, she we seem to enjoy her job. More

by AZENA60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Porcelli
Dec 01, 2020 -

Villages Subaru responded

Azena, Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Subaru dealership. Bill Bryan Subaru is happy to hear that Rachel was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

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