Villages Subaru - Service Center

I’m so thankful for Summer, I have had an issue that couldn’t be resolved and I felt like I wasn’t being listened to. She took the time to help solve the problem and it was a simple fix. Wasn’t the prob couldn’t be resolved and I felt like I wasn’t being listened to. She took the time to help solve the problem and it was a simple fix. Wasn’t the problem they kept telling me it was. Long story short the mechanic forgot to put the fuse back when they replaced my modulator (not working enabling me to use my hands free for driving) Summer is thoughtful, listens and is definitely a problem solver. . More

The service staff was pleasant, kept me informed along the way and service performed as requested. Swapped out battery under warranty, perfect. the way and service performed as requested. Swapped out battery under warranty, perfect. More

Matt did a fine job - video of findings and verbal recommendations shared on phone as well as verbally. Went beyond on checking out a couple of added items I needed. Will return in the future. recommendations shared on phone as well as verbally. Went beyond on checking out a couple of added items I needed. Will return in the future. More

Good service good service good service. Good service. Good service good service. Good service good service Good service. Good service good service. Good service good service More

Friendly service that was on time with easy to understand the steps to be taken. I appreciated the video of my car that showed the engine and underneath and the tires. the steps to be taken. I appreciated the video of my car that showed the engine and underneath and the tires. More

The service was great. We didn’t have an appointment but were able to get an oil change and have them look at my tires to see why they were loosing air and found two nails We didn’t have an appointment but were able to get an oil change and have them look at my tires to see why they were loosing air and found two nails in one tire.Leland Williams took care of us. I especially liked the video that I saw showing my car and the recommended work. A very nice touch. More

Service advisor addressed my concerns right away. He even reminded me that my 2 oil change was free. The lounge was stocked with snacks coffee and soft drinks. He even reminded me that my 2 oil change was free. The lounge was stocked with snacks coffee and soft drinks. More

Villages Subaru has wonderful customer service Lamond was very helpful kept us informed throughout the process and when repair was going to take more than one day he arranged a loaner vehicle for my wife. We very helpful kept us informed throughout the process and when repair was going to take more than one day he arranged a loaner vehicle for my wife. We don’t live in area and my wife was visiting this was no issue with them knowing we would not be a regular customer. Lamond was very friendly and easy to deal with More

Everyone is personable and attentive to customer satisfaction from sales to finance to service at Villages Subaru. satisfaction from sales to finance to service at Villages Subaru. More

I was promptly greeted by Matt for my service appointment. I was texted a video showing and explaining what they were doing and what might be needed. I really liked that. Matt showed me what appointment. I was texted a video showing and explaining what they were doing and what might be needed. I really liked that. Matt showed me what they suggest to get handled the next service appointment. I appreciate the feedback More