706 Reviews of Villages Subaru - Service Center
Service rep was friendly & efficient but was attentive and listened to my requests and comments. The service visit was completed within the quoted timeframe, including a courtesy car wash! and listened to my requests and comments. The service visit was completed within the quoted timeframe, including a courtesy car wash! More
Alejandro greeted me when I arrived. Very well mannered and polite. He was very thorough in his explanation of the service I was there for. Excellent job!!! and polite. He was very thorough in his explanation of the service I was there for. Excellent job!!! More
I made an appointment for routine service over the phone. Scheduler was cheerful and polite. When I arrived, I received prompt, courteous and professional service. Car noticeably cleaner after complimentary Scheduler was cheerful and polite. When I arrived, I received prompt, courteous and professional service. Car noticeably cleaner after complimentary wash. I have always received reliable service. More
I was very frustrated over 4 previous attempts between purchasing a new key fob and reprogramming fee. I called Jason Brown their service manager who told me to take my problem elsewhere. I contacted J purchasing a new key fob and reprogramming fee. I called Jason Brown their service manager who told me to take my problem elsewhere. I contacted Joe Goguen, the GM, who took care of the problem for me. Rachel and Kyle were excellent. I have had 4 previous attempts to replace or reprogram my key fobs but failed. This time, I asked for Rachel who is very knowledgeable and kind. She is very professional. Kyle, came out to see me this time and talked to me to reassure that he was going to get to the bottom of my issues. Joe took care of my problem with no charge. I would have given a 5 star but their service manager, Jason would not help me nor cared about my problems and extremely rude. More
Always on time explain everything to you do not force you o do expensive work unless needed and of course always very pleasant always fresh drinks you o do expensive work unless needed and of course always very pleasant always fresh drinks More
Everyone from the phone receptionist to service is the best. Rachael, in service, is an exceptional employee. Sweet, helpful and a good listener. A credit to suburu. best. Rachael, in service, is an exceptional employee. Sweet, helpful and a good listener. A credit to suburu. More
Even though I waited until the last week before my time to get the service for my warranty, every person involved was gracious and helpful. to get the service for my warranty, every person involved was gracious and helpful. More