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Villages Subaru - Service Center

Leesburg, FL

4.7
715 Reviews

715 Reviews of Villages Subaru - Service Center

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February 23, 2021

It all starts being greeted at the door when I pull in. Great service, friendly people and well maintained building. The young lady kept me informed during my visit an when checking out she said the car More

by MCALISTERWILLIAM05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't remember her name.
Feb 23, 2021 -

Villages Subaru responded

Mcalisterwilliam, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

February 23, 2021

Professional service completed the work ahead of the anticipated schedule at the price I anticipated. Called me when the car was available and washed it at no additional cost. More

by ecooper98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandrow
Feb 23, 2021 -

Villages Subaru responded

ECooper, thank you for your review and 5-star rating. We pride ourselves on helping people have the best service possible, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

February 22, 2021

Very nice people to work with. They greet you at your car and verify what your appointment is for. Check the vehicle for prior damage. Asked about car wash which I said yes. That is a very nice service. Plea More

by linvillenancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro
Feb 23, 2021 -

Villages Subaru responded

Linvillenancy, we are thrilled to hear you enjoyed your experience with us. It is our top priority to provide our customers with outstanding service. We look forward to helping you again in the future!

February 21, 2021

They took care of anything potentially wrong with a used car I purchased. They made it all good and then went above and beyond. Umberto, and service manager were amazing! More

by Friendlyflyingfoxes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Umberto
Feb 23, 2021 -

Villages Subaru responded

Friendlyflyingfoxes, thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one and we will be sure to pass this information to Umberto and the team!

February 19, 2021

I had to have my windshield replaced and from start to finish the service I received was excellent. Marie in the service scheduling department helped me get started and made sure I had a loaner car becaus More

by Kstover1013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 23, 2021 -

Villages Subaru responded

KStover, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all Subaru vehicle needs!

February 18, 2021

Emily provided excellent customer service. Getting the loaner car was painless! The work done on my car (replacing the leather on the driver's seat) was of very high quality. More

by Very Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Renard
Feb 19, 2021 -

Villages Subaru responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy Emily was able to exceed your expectations. We look forward to seeing you again for any and all Subaru vehicle needs!

February 18, 2021

I own an outback Touring, Alejandro is the best in the I own an outback Touring, Alejandro is the best in the business. Its great doing business with this dealership. Wish I could say the same about Bill More

by louandlidia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro
Feb 19, 2021 -

Villages Subaru responded

Thank you for allowing us to earn your business, Louandlidia. We know you have a choice of dealerships and we appreciate that you chose us. We look forward to helping you again in the future.

February 17, 2021

From the moment you drive in for service greeted by friendly staff , keeping you informed of what’s going on with your car. To the clean sanitized the waiting area definitely will be back for service More

by kcarrbuilder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Feb 19, 2021 -

Villages Subaru responded

Kcarr, thank you for your review and 5-star rating. We pride ourselves on helping people have the best service possible, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

February 16, 2021

Alejandro is an excellent representative for your company. Always very pleasant and attentive to customers needs and concerns. Most recent service was to upgrade firmware and his time estimate was ac More

by dseward
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hampton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : alejandro
Feb 19, 2021 -

Villages Subaru responded

Dseward, we are thankful for your business and this excellent review! It is wonderful to hear that Alejandro provided you with superior service and that you enjoyed your experience with us. We look forward to working with you again in the future.

February 12, 2021

Fantastic service, car was serviced on time, and you have a gem of a greeter in Rachel. I would highly recommend this dealership and service department ! More

by Dotromm
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
Feb 12, 2021 -

Villages Subaru responded

Dotromm, we appreciate your positive review and we're happy to know that you are satisfied with your service experience. Rachel is definitely a great asset to our team! Please let us know if there is anything else you need from us.

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