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Villages Subaru - Service Center

Leesburg, FL

4.7
723 Reviews

723 Reviews of Villages Subaru - Service Center

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March 16, 2021

Alejandro took care of me and my old Subie. Very pleased with him, the service Dept and Bill Bryan. I appreciate the attention given by all More

by jack.phillips0521
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Rosario
Mar 16, 2021 -

Villages Subaru responded

Jack, thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one and we will be sure to pass this information to Alejandro and the team.

March 13, 2021

Easy to make service appointment. Very easy to remain social distancing. All staff practiced good virus safety protocols.Car was serviced and returned washed in a very prompt manor. More

by MIKEVEACH43213
Recommend Dealer
Yes
Employees Worked With
Brent Moake
Mar 16, 2021 -

Villages Subaru responded

Mike, we appreciate your excellent review! We're so glad to hear you felt safe servicing your vehicle with us as it is our top priority to keep up a clean and sanitized dealership. Come back to see us in the future!

March 09, 2021

Did everything right. Work done quickly. Followed strict pandemic protocol rules. Very friendly and welcoming. Very nice waiting area. Alejandro was most professional, polite, and thorough. More

by jrlkwd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro
Mar 12, 2021 -

Villages Subaru responded

Jrlkwd, we appreciate your excellent review! We're so glad to hear you felt safe shopping with us as it is our top priority to keep up a clean and sanitized dealership. Alejandro also does a wonderful job and we're glad he provided you with the help you needed in a timely manner. Come back to see us in the future!

March 08, 2021

Alejandro took excellent care of me- I purchased a vehicle (not from bill bryan) and came to find out it had been in an accident prior to purchase. The mechanic and body work guys explained everything More

by HANNAH.EHLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro
Mar 08, 2021 -

Villages Subaru responded

Hannah, we are thankful for your business and this excellent review! It is wonderful to hear that Alejandro and the team provided you with superior service and that you enjoyed your experience with us. Come back and see us again for all of your Subaru needs!

March 06, 2021

We had our scheduled maintenance appt on our 2019 Outback on Feb 27. I made my appointment on-line and requested Alejandro as our service advisor. He has always been very knowledgeable and efficient. Very h More

by CER34420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Rosario
Mar 08, 2021 -

Villages Subaru responded

CER, Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Subaru dealership. Bill Bryan Subaru is happy to hear that Alejandro was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

March 05, 2021

The work was done as first stated and the location was clean and comfortable. The employees were pleasant to deal with. Also the work was done in a fairly fast manner. More

by szym463
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Villages Subaru responded

Szym, we are glad to hear your experience at Bill Bryan Subaru was a positive one!

March 04, 2021

Emily was very efficient and friendly. The loaner car was a huge help. Always a good experience when I bring my car for service. Very satisfied with the work done on my car. More

by cbalducci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily in the service department is great.
Mar 08, 2021 -

Villages Subaru responded

Cbalducci, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

March 04, 2021

Came in for an oil change. The service was quick. The service department person who helped me also reset my digital speedometer on my request. More

by dandorotiak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Moake
Mar 08, 2021 -

Villages Subaru responded

Dandorotiak, thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one and that you received quick service!

March 04, 2021

Rachel surprised me by having my Forester washed!She Rachel surprised me by having my Forester washed! She showed an interest in making sure everything was to my liking and I was very pleased with her h More

by cyclegoddess1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
Mar 08, 2021 -

Villages Subaru responded

Cyclegoddess, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy Rachel was able to exceed your expectations. We look forward to seeing you again for any and all Subaru vehicle needs!

March 03, 2021

Very friendly and efficient. Staff seems organized and ready to assist. Have been there several times and everything is consistent. Appreciate their effort. thank you More

by dadgrem43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Ives
Mar 04, 2021 -

Villages Subaru responded

Dadgrem, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all Subaru vehicle needs!

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