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Villages Subaru - Service Center

Leesburg, FL

4.7
729 Reviews

729 Reviews of Villages Subaru - Service Center

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March 29, 2021

Outstanding service with knowledgeable service reps who are not out to rip you off. Great waiting area and clean show room. Quick professional work and great reports More

by rwfis55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My Service Representative
Mar 30, 2021 -

Villages Subaru responded

Rwfis, thank you so much for this great review! We appreciate customers like you who make our job so easy! Please come back and see us in the future!

March 29, 2021

The service department is very courteous and efficient. My car was done within the allotted time washed and Vacuumed. Service manager also informed me what has been done and what needs to be done the next More

by MYRNAGARVEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Rivera
Mar 30, 2021 -

Villages Subaru responded

Thank you for this excellent review and rating, Myrna! We are glad to hear you had a good experience with our service department! We look forward to seeing you again!

March 29, 2021

As always, great service from the service department for an oil change. I was greeted with a smile by my service writer, Alejandro, nice folks to deal with. More

by stu.brown90d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro
Mar 30, 2021 -

Villages Subaru responded

Stu, thank you for your review and 5-star rating. We pride ourselves on helping people have the best service possible, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

March 29, 2021

Everyone was so friendly and helpful. They were also very informative as well. I was in and out in less than an hour. I would certainly return again for service. Thanks for all your help! :) More

by jenna.crivello
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Villages Subaru responded

Jenna, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

March 26, 2021

Stranded on the side of the road 12 miles into a quick getaway during spring break was very unexpected. I had the Crosstrek towed to Bill Bryan Subaru, my first service experience there. Wow! Emily More

by traceybarton65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily
Mar 28, 2021 -

Villages Subaru responded

Tracey, we are so glad we could help you out in your time of need! It is also wonderful to know that Emily provided you with superior service and that you enjoyed your experience with us.

March 25, 2021

These guys were quick (because I asked them to be) and very professional. Was easy to talk to these guys via text etc. to work out details ahead of time before driving down to the dealership. Thanks guys. More

by jeremygwatkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee!!
Mar 25, 2021 -

Villages Subaru responded

Thank you for allowing us to earn your business Jeremy. We know you have a choice of dealerships and we appreciate that you chose us. We look forward to helping you again in the future.

March 24, 2021

did a great job and efficient and got done quickly and were nice and professionally done great dealership everybody was helpful and curios the service people are great More

by MFRIEDL41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
rachel porcel
Mar 25, 2021 -

Villages Subaru responded

Mfriedl, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all Subaru vehicle needs!

March 23, 2021

Alejandro took care of the computer connection problem with a professional approach that was both effective and efficient. I was well informed of the process and very satisfied with the results. More

by capttug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro, service dept.
Mar 25, 2021 -

Villages Subaru responded

Capttug, thank you for your excellent rating and review of Bill Bryan Subaru! It is great to hear that Alejandro helped you to have a good experience and that you are satisfied with our services. We appreciate your business and look forward to helping you again in the future.

March 23, 2021

I'm impressed with the service. Well worth the long drive. The appointment time was right on. The work was fast and well done. Rachel was the best! More

by alps316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel was exceptional
Mar 25, 2021 -

Villages Subaru responded

Alps, thank you for your excellent review and for making the drive to come see us. We are always here to help with anything you need.

March 23, 2021

I am very pleased with the service. Alejandro and the team were all courteous and professional and seemed to work very well together to make things happen. On time, answered questions. I appreciate the c More

by tsanderlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Rosario
Mar 25, 2021 -

Villages Subaru responded

TSanderlin, thank you for your review and 5-star rating. We pride ourselves on helping people have the best service possible, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

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