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Villages Subaru - Service Center

Leesburg, FL

4.7
730 Reviews

730 Reviews of Villages Subaru - Service Center

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April 06, 2021

They provide Good service. The staff is Pleasant and helpful. The work is completed in a timely manner. Communication was excellent. The car was washed prior to return to customer. More

by papanhnorth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily
Apr 07, 2021 -

Villages Subaru responded

Papanhnorth, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

April 06, 2021

This dealership is fantastic. Very accommodating and quick to offer a loaner car. The service technician was very professional and provided status in a timely manner More

by rdonalds97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Rosar
Apr 07, 2021 -

Villages Subaru responded

RDonalds, we appreciate your excellent review! It is our pleasure to provide the best service possible, and we're glad to hear that your visit was no exception! We're always here for all of your Subaru needs!

April 06, 2021

Treats you well and does there work correctly and timely. Works with you on recalls and scheduling to get you in when it works for you More

by r_t_angelo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 07, 2021 -

Villages Subaru responded

We appreciate your excellent rating and review, Angelo! We strive to provide our customers with the smoothest service experience possible, so it is wonderful to hear that we provided you with that. Let us know if you need anything in the future!

April 06, 2021

As snowbirds we enjoy our 2016 Subaro. This place (Alex and Emily were especially helpful) sees what needs to be done and is efficient and fair. The wait room is hospitable/comfortable. More

by carla_vanprooyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex and Emily
Apr 07, 2021 -

Villages Subaru responded

Thank you for your business, Carla! We're glad you enjoyed your experience with us and we'll be sure to pass your kind words on to Alex and Emily. Come back and see us again!

April 05, 2021

Hilary in the body shop was very helpful in getting my car setup for repair, arranging a rental & once the work was completed. Very happy. More

by jsabbru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hilary in Body Shop
Apr 07, 2021 -

Villages Subaru responded

Jsabbru, thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one and we will be sure to pass this information to Hilary.

April 05, 2021

Great dealership.Very professional and quick to keep me in the loop. Alejandro was very knowledgeable. Professional at all times. Very easy to do business with. More

by rdonalds97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Rosar
Apr 07, 2021 -

Villages Subaru responded

RDonalds, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

April 02, 2021

This was our first-time at the dealership it was a very good feeling we got from the staff .they even helped me set up new phone More

by donmausteller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
They were in service dept don't remember names
Apr 05, 2021 -

Villages Subaru responded

Don, thank you for your 5-star rating and review. We strive to give every customer a great experience!

April 01, 2021

Staff was awesome and professional. I gave them a two day warning and they worked me in. I was out of town and they made it easy! More

by jrjcfp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All in service
Apr 05, 2021 -

Villages Subaru responded

Jrjcfp, thank you so much for this great review! We appreciate customers like you who make our job so easy! Please come back and see us in the future!

April 01, 2021

Campaign letter repair plus a list of small problems. I do not need twenty five words to say what I want to say. No employee to name. More

by woodzoo
Recommend Dealer
Yes
Employees Worked With
Joe
Apr 05, 2021 -

Villages Subaru responded

Thank you for your review Woodzoo! We are glad to hear your experience at Bill Bryan Subaru was a positive one!

March 30, 2021

Great customer service from the time that I arrived until pickup. The work was done as promised. The parts required for the repair were on hand. The service personnel was very friendly and bent over backwar More

by pta19493406
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 01, 2021 -

Villages Subaru responded

Thank you for your positive review and five-star rating, Pta! We make it our top priority to give our customers great service, and we're glad to know your visit was no exception. Please come back to see us again in the future!

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