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Villages Subaru - Service Center

Leesburg, FL

4.7
732 Reviews

732 Reviews of Villages Subaru - Service Center

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April 28, 2021

Rachel was fantastic. Service was for a difficult problem that was handled with the utmost professionalism. The best Subaru service center I've every used. More

by Diane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
Apr 29, 2021 -

Villages Subaru responded

Diane, thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Subaru dealership. Bill Bryan Subaru is happy to hear that Rachel was able to give you the customer service we want everyone to experience. We look forward to seeing you again!

April 27, 2021

Dang ol good people and great service. Seriously best experience I've ever had at a dealership given the circumstances. Had my whole car taken care of in just a few hours. More

by Daniel Lonnen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph McCracken , Tim Rivera, Brent Moake, Jack Koczka, Lindsey Browning, Paul Ives, Jay Correa, Jeremy Lansing
Apr 27, 2021 -

Villages Subaru responded

Thank you for your review Daniel! We are glad to hear your experience at Bill Bryan Subaru was a positive one!

April 27, 2021

Service is fast and everyone is Great.We live over a Service is fast and everyone is Great. We live over a hour away, but its worth the.trip. Alejandro is there to greet us with a smile. More

by HARRICH333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Rosario is wonderful to work with.
Apr 27, 2021 -

Villages Subaru responded

Thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one and we will be sure to pass this information to Alejandro.

April 27, 2021

Great service. I don’t recall the person’s name who met me outside and was behind the service desk, but he was very pleasant and professional. More

by m_berube2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t recall the employees name
Apr 27, 2021 -

Villages Subaru responded

Thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one!

April 27, 2021

Service was extremely friendly. Car was taken quickly. I was updated on any issues that were found. The service was completed faster than expected. I will be back again! More

by jmikas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Apr 27, 2021 -

Villages Subaru responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all Subaru vehicle needs!

April 23, 2021

Great location, on time service and a complementary car wash . This was a five star experience. I recommend anyone needing service for any vehicle should trade here. More

by trlavery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Rosar
Apr 23, 2021 -

Villages Subaru responded

Thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one!

April 23, 2021

Alejandro Rosario is the most amazing Service Advisor! He is professional and so friendly. I appreciate the way he keeps me updated as the service is in process. And, as a woman I like the respect I re More

by jmahan647
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Rosario
Apr 23, 2021 -

Villages Subaru responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Subaru dealership. Bill Bryan is happy to hear that Alejandro was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

April 23, 2021

As always, Bill Bryan has a positive experience waiting for you upon arriving. Emily is always welcoming and friendly. My problem was diagnosed and fixed in a timely manner. More

by wickham.david
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily, technition with name consisting of 3 letters that I can’t remember!
Apr 26, 2021 -

Villages Subaru responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

April 22, 2021

They where every nice offer us drinks and snacks which I like and they also offer to put cartoons for my grandson which was wonderful of them I will come back again. More

by fatboy7558
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathleen Maita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph McCracken , Tim Rivera, Brent Moake, Jack Koczka, Candice Jackson, Jay Correa, Rayna Moses, Jeremy Lansing
Apr 22, 2021 -

Villages Subaru responded

Thank you for your positive review and five-star rating! We make it our top priority to treat our customers like family, so it is wonderful to hear that the team went above and beyond for you and your grandson. Please come back to see us again in the future!

April 22, 2021

The experience was great with the Service Department. Rachel provided constant updates and information on the status of my vehicle's repairs and worked to get everything best fit to our schedule. She eve More

by BConrad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Porcelli
Apr 22, 2021 -

Villages Subaru responded

Thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one and we will be sure to pass this information to Rachel and Kevin!

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