Villages Subaru - Service Center

I had made an online appointment, which when I showed up, was not in the system. I was told that this was not an uncommon occurrence. Rachel (the Service Advisor) got me in and got my service done with no is was not in the system. I was told that this was not an uncommon occurrence. Rachel (the Service Advisor) got me in and got my service done with no issues. She is definitely a standout, and I had a nice conversation with her about farming and beekeeping as I was checking out. While in the waiting area, numerous people asked if I needed anything, which was nice. Overall, an excellent experience, but please work on internet appointments! More

excellent service. Alejandro was great. We had an oil issue and he checked it and filled it up and told us to return in 1000 miles. Then checked again and they did what had to be done to find the proble issue and he checked it and filled it up and told us to return in 1000 miles. Then checked again and they did what had to be done to find the problem. Great service. PS: grandson loves the soft drinks! More

Alejandro is very courteous and friendly. The waiting area is very clean and comfortable. A staff member asked if I needed anything to eat or drink. area is very clean and comfortable. A staff member asked if I needed anything to eat or drink. More

Both service management employees mentioned have been very efficient, responsive and courteous each time I've brought my 2002 Subaru Forester in for general service and occasional extensive repairs. very efficient, responsive and courteous each time I've brought my 2002 Subaru Forester in for general service and occasional extensive repairs. More

Lindsey was very professional and knowledgeable. She was very nice and gave us her undivided attention with answering all of our questions! She was the best and perfect in every way. very nice and gave us her undivided attention with answering all of our questions! She was the best and perfect in every way. More

Very friendly staff. The waiting area was clean and confortable. The reason for the 4 instead of a 5 was due to the slowness. I had an appointment and it took over an hour to have my oil change. confortable. The reason for the 4 instead of a 5 was due to the slowness. I had an appointment and it took over an hour to have my oil change. More

They always take care of me and my car at Bill Bryan Subaru in Leeseburg! I love that they offer concierge services to come pick up my car. With 2 babies under 2!years old at home, it was near impossibl Subaru in Leeseburg! I love that they offer concierge services to come pick up my car. With 2 babies under 2!years old at home, it was near impossible to take my car in, get rides, move car seats etc, especially during a pandemic. I feel heard, not pressured into other work, but still informed of the proper maintenance schedules. Can’t say enough good things about the service department! More

The service dept. people were very helpful and kept informed through the whole procedure. All aspects of COVID procedures were followed. I would definitely de al w ugh again. informed through the whole procedure. All aspects of COVID procedures were followed. I would definitely de al w ugh again. More

Efficient and friendly service. I was on a tight schedule and the service department accommodated my need to quickly complete service on my Subaru Forester. schedule and the service department accommodated my need to quickly complete service on my Subaru Forester. More

I have had consist above average care given to my vehicles over many years. Alahondro (misspelled) the service person who takes care of the car needs always is attentive to my requests. The entire st vehicles over many years. Alahondro (misspelled) the service person who takes care of the car needs always is attentive to my requests. The entire staff is first class. The Subaru general manager is an excellent representative for the company. More