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Villages Subaru - Service Center

Leesburg, FL

4.7
741 Reviews

742 Reviews of Villages Subaru - Service Center

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August 02, 2021

I have always had great service at this dealership, everything is done quickly and it done right. Great dealership and great sales team. Great Subaru More

by skmahrt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey Browning
Aug 03, 2021 -

Villages Subaru responded

Thank you for your excellent rating and review of Bill Bryan Subaru! It is great to hear that the team was able to help you have a good experience and that you are satisfied with our services. We appreciate your business and look forward to helping you again in the future!

August 02, 2021

Alejandro was prompt and professional. Work was done on time. Good experience. Online scheduling system still not very user friendly. I have never used it where I didn't get dropped or items I entered j More

by diemandk
Recommend Dealer
Yes
Employees Worked With
Alejandro
Aug 03, 2021 -

Villages Subaru responded

We are thankful for your business and this excellent review! It is wonderful to hear that Alejandro provided you with superior service and that you enjoyed your experience with us. We appreciate the heads up about the online scheduling system and we will have someone look into that!

July 28, 2021

On time AND advise that requested Tire Rotation was not needed, saving me $$. Waiting area in sales center is clean, bright, and comfortable. Car was well washed before delivery. More

by amwlkr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro
Jul 28, 2021 -

Villages Subaru responded

We appreciate your business and 5-star rating! We are glad to hear that you experienced a speedy and efficient car servicing experience, which we strive to give all of our customers. We look forward to helping you again in the future!

July 25, 2021

Alejandro in the service department was very helpful and professional. I do wish they service department would have vacuumed the passenger side of my Ascent and not just the driver's side. Thank you! I am t More

by mrsdavisrcms
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro
Jul 26, 2021 -

Villages Subaru responded

We are happy to hear that you are happy with the service you received at our Subaru dealership! DealerRater can be a little tricky to use sometimes but we're just grateful for you taking the time to leave a review.

July 23, 2021

We are pleased with customer service and with our Ascent. Spoke with sales person and he was helpful. We would certainly purchase from this dealer again, More

by pa.kipper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cleveland Gilbert-5 stars
Jul 23, 2021 -

Villages Subaru responded

Thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one and we look forward to seeing you again!

July 21, 2021

We had some regular service performed at the dealership. As always, it was done quickly and professionally. We got the car back freshly washed, wonderful experience. More

by Fisher2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jul 21, 2021 -

Villages Subaru responded

We are thankful for your business and this excellent review! We look forward to working with you again in the future!

July 21, 2021

Have always been pleased with their customer care as they are considerate of my time and keep me updated as to their progress. LOVE my Subaru. More

by jrb2008Bre
Recommend Dealer
Yes
Employees Worked With
Don't know anyone's name ...
Jul 22, 2021 -

Villages Subaru responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again!

July 20, 2021

Bill Bryan Subaru is my favorite. I am a little disappointed in the original rear wheel bearings on my 2016 Forester. They only lasted 67,000 miles. A $217 bearing that lasts 67,000 miles. I bought More

by rbart97
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily
Jul 26, 2021 -

Villages Subaru responded

While we are happy to hear that your experiences at our dealership have been positive, we are disappointed that your Forester isn't holding up like you expected. If you have any questions or if there's anything we can do to help, please don't hesitate to reach out.

July 14, 2021

This dealership is excellent and certainly is special in their customer service. They inform you of how they will handle the problem and then explain the results of what has been done answering any question More

by pbreen119
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Rosario
Jul 15, 2021 -

Villages Subaru responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

July 09, 2021

Friendly, professional staff, great customer service! No other words needed to describe great experience at Bill Bryan Suburu service center for first 6000.00 mile service on new Outback. More

by elainehosford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service center staff
Jul 12, 2021 -

Villages Subaru responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all Subaru vehicle needs!

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