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Villages Subaru - Service Center

Leesburg, FL

4.7
744 Reviews

744 Reviews of Villages Subaru - Service Center

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August 19, 2021

Trailer Hitch was put on through the service department and we were given a loaner car to drive while our Ascent was worked on. Once installed, the quality was such, that it appeared to be originally put o More

by BronzeAscent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Mahair
Aug 20, 2021 -

Villages Subaru responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

August 17, 2021

I appreciate the timeliness of the service and the courtesy shown by the Service attendants. Did not have to wait longer than the period estimated. More

by OOLAMB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not remember the name of the young lady that checked me in; she was courteous and welcoming.
Aug 18, 2021 -

Villages Subaru responded

We appreciate your business and 5-star rating! We are glad to hear that you experienced a speedy and efficient car buying experience, which we strive to give all of our customers. We look forward to helping you again in the future.

August 16, 2021

The service was great. I arrived early for my appointment and they still got me in. The service technician was very professional and kind. I was consulted before any additional service was performed and I wa More

by jenniferroque08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro
Aug 16, 2021 -

Villages Subaru responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

August 16, 2021

The sales team is very pushy and was attempting to get me to purchase a 2019 wrx sti when I was there to service my 2020 wrx sti that I bought brand new. Outside of the sales team being desperate for a sale, More

by Tyler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hampton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Torres
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kathleen Maita
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Moake, Lindsey Browning, Jeremy Lansing, Janene Black, Lee Weith
August 13, 2021

Would have given 5 stars, but they didn't wash my car. Had to use more words or I wouldn't be adding anything more More

by EMUSGUIRE50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Receptionist, 5 stars
August 10, 2021

Outstanding service! Dealership is clean and comfortable. Service department was efficient and friendly. A loner car was made available and it was new and clean. Senior master technician Sean did excellent w More

by toddberryman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro and Sean
Aug 10, 2021 -

Villages Subaru responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Suabaru dealership. Bill Bryan Subaru is happy to hear that Sean was able to give you the customer service we want everyone to experience. We look forward to seeing you again!

August 10, 2021

Service was great and Rachel was very helpful. A young gentleman in the showroom ask me if I would like a snack. A warm apple pie.WOW More

by Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Moake
Aug 10, 2021 -

Villages Subaru responded

Thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one and we will be sure to pass this information to Rachel!

August 06, 2021

Outstanding service! The Dealership is clean and comfortable. well staffed and managed. The service advisor was a pleasure to work with. This is why we bought four new vehicles from them! More

by amjm42
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Lansing
Aug 09, 2021 -

Villages Subaru responded

Wow four vehicles! Thank you for your repeat business - it means the world to us to see our customers come back! Thank you for your 5 star rating and review. Let us know if there's anything we can help you with!

August 06, 2021

We were lured to the dealership with an email stating that we could purchase a 2021 Forrester for $5500 plus our 2020 Forrester trade-in. When we arrived, we were told it would really cost us $10,000 to More

by sricci103
Recommend Dealer
No
Employees Worked With
Name not on any list above.
August 05, 2021

Friendly staff. Good service. Quick oil change with no appointment needed. Complimentary car wash is very nice. I will return for future needs and services. More

by Prousee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 09, 2021 -

Villages Subaru responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

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